What are the responsibilities and job description for the Account Manager - Sideline Store position at BSN SPORTS?
BSN SPORTS, A VARSITY BRANDS COMPANY - THE RECOGNIZED LEADER IN TEAM ATHLETIC GEAR
For over 50 years, BSN SPORTS has been the largest team sporting goods equipment and apparel distributor of choice in the United States. Our 3,000 BSN SPORTS employees strive to support the Heart of the Game by putting valuable time back into the day of coaches and administrators through excellent service platforms. Our company mission is simple: Save coaches and administrators time with everything they do off the field so they have more time to impact young lives on it.
Location Details: Onsite (Monday through Friday, 7:30am - 4:30pm) at the BSN Sports Headquarters (Farmers Branch, Texas)
YOUR OPPORTUNITY:
BSN Sports is looking for an Account Manager in Farmers Branch, TX for our Sideline Store team. An Account Manager leverages phone, email and remote conferencing tools to cultivate relationships with onsite "advocates" who will promote their individualized websites.
Responsibilities:
At Varsity Brands, we believe every student deserves the opportunity to succeed and every educator wants to make a difference. It takes a team to make a real impact, and through our two divisions – BSN SPORTS and Varsity Spirit – and our network of 6,000 employees and independent representatives, we are proud to partner with a wide range of educational institutions and club and professional sports to transform the student journey in SPORT and SPIRIT.
OUR VALUES
Service - We lead with heart. We champion community.
Passion - We love what we do. It fuels our purpose.
Integrity - We do what we promise. We own our actions and decisions.
Respect - We earn it by giving it. Because everyone deserves it.
Innovation - We never stop striving to be better. For ourselves and our community.
Transparency - We are committed to openness and honesty in everything we do.
Our Benefits
We are committed to putting you and your families first. For benefits eligible roles, we offer a variety of choices and costs as well as program enhancements that align with our responsibility to elevate the employee experience. Some of our offerings include:
For over 50 years, BSN SPORTS has been the largest team sporting goods equipment and apparel distributor of choice in the United States. Our 3,000 BSN SPORTS employees strive to support the Heart of the Game by putting valuable time back into the day of coaches and administrators through excellent service platforms. Our company mission is simple: Save coaches and administrators time with everything they do off the field so they have more time to impact young lives on it.
Location Details: Onsite (Monday through Friday, 7:30am - 4:30pm) at the BSN Sports Headquarters (Farmers Branch, Texas)
YOUR OPPORTUNITY:
BSN Sports is looking for an Account Manager in Farmers Branch, TX for our Sideline Store team. An Account Manager leverages phone, email and remote conferencing tools to cultivate relationships with onsite "advocates" who will promote their individualized websites.
Responsibilities:
- Outbound calling and emailing to existing advocates
- Collaborating with advocates to drive incremental traffic and sales on their Sideline Store websites
- Guide organizations through Grand Opening process for new stores
- Assist customers with store re-designs and modification requests
- Leverage CRM application to keep in touch with stakeholders onsite and motivate them to promote their online stores
- Answer all forms of customer communication including phone calls, emails and chats.
- Updating CRM application with current contact info, interaction notes, and follow-ups
- Recognize leads for future sales to pass along to Sales Professionals and Sales Management
- Work on special projects including but not limited to outbound calling campaigns.
- Resolves complex problems effectively by separating key issues and generating multiple solutions.
- 1-2 years Inside Outbound Telesales/Customer Service experience required.
- Have a willingness and desire to serve customers.
- Must be proficient in Microsoft Office.
- SAP experience preferred.
- Bachelor's degree preferred, recent college graduates are encouraged to apply.
At Varsity Brands, we believe every student deserves the opportunity to succeed and every educator wants to make a difference. It takes a team to make a real impact, and through our two divisions – BSN SPORTS and Varsity Spirit – and our network of 6,000 employees and independent representatives, we are proud to partner with a wide range of educational institutions and club and professional sports to transform the student journey in SPORT and SPIRIT.
OUR VALUES
Service - We lead with heart. We champion community.
Passion - We love what we do. It fuels our purpose.
Integrity - We do what we promise. We own our actions and decisions.
Respect - We earn it by giving it. Because everyone deserves it.
Innovation - We never stop striving to be better. For ourselves and our community.
Transparency - We are committed to openness and honesty in everything we do.
Our Benefits
We are committed to putting you and your families first. For benefits eligible roles, we offer a variety of choices and costs as well as program enhancements that align with our responsibility to elevate the employee experience. Some of our offerings include:
- Comprehensive Health Care Benefits
- HSA Employer Contribution/ FSA Opportunities
- Wellbeing Program
- 401(k) plan with company matching
- Company paid Life, AD&D, and Short-Term Disability
- Generous My Time Off & Paid Holidays
- Employee Resource Groups
- St. Jude Partnership & Volunteer Opportunities
- Employee Perks including discounts on personal apparel and equipment!