Area Credit and Collections Manager

We are Builders FirstSource, America’s largest supplier of building materials, value-added components and building services to the professional market. You’ll feel proud of the work you do here every day to transform the future of home building and help make the dream of home ownership more achievable. At BFS, we believe building a successful career is not solely defined by a degree. Your experience, skills, and passion are just as important, if not more so. As such, we are committed to creating a diverse and inclusive workplace that welcomes candidates from all backgrounds and experience levels.

The Area Credit Manager will manage and oversee the activities of the Credit and Collections department across assigned locations, including implementation of company’s policies and procedures related to credit and collection activities; ensures effective handling of collecting delinquent accounts and investigating the credit risks of customers and suppliers.

Essential Duties And Responsibilities

• Responsible for the implementation and adherence to company credit/collection policies, practices and procedures across one or multiple geographic areas. Implements internal controls to protect assets and company’s financial position.
• Approves decisions regarding adjustments to customer accounts, and referral of overdue accounts for legal action.
• Coordinates area collection decisions with management teams and sales departments. Assists subordinates with difficult collection cases.
• Manages national customer collection accounts.
• Manages delinquent customer receivables, negotiates special customer payment plans and participates in development of financial packages.
• Monitors credit activity including monthly review of large accounts, location compliance with credit policies and procedures, lien laws and sales tax laws.
• Implements new standardized process and procedures in field collection locations efficiently and consistently.
• Creates and presents reports to management on large account activity, summary aging analysis and bad debt reserve analysis.
• Monitors performance of the team collections on a monthly and annual basis against key business and performance metrics; works with team to identify potential drivers behind variance and performance. Communicates performance and key issues/drivers to credit leadership and appropriate stakeholders.
• Coordinates with Underwriting, Billing and Cash Applications team and management to ensure that credit processes are occurring seamlessly across the organization; providing the requested information in a timely manner and effectively able to balance their primary collections duties with the provision of customer and local knowledge to other interfacing credit teams and functions.
• Checks in regularly with sales and operations partners to understand the impacts of collection team performance on their customer relationships and satisfaction.
• Operates independently and professionally with remote management relationships to effectively handle customer, local management and corporate management requests, issues, escalations and resolutions.
• Participates in special projects as deemed necessary by management.
• Other duties may be assigned.
  
  

SUPERVISORY RESPONSIBILITIES Supervises assigned employees including staff selection and training; planning, assigning and directing work; conducting performance reviews; rewarding and disciplining employees; addressing complaints and resolving problems. Provide leadership and guidance to coach, motivate, and lead team members to their optimum performance levels and career development.

MINIMUM REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Bachelor’s degree in Accounting, Finance or a related field preferred.
• Six (6) years credit collections experience.
• Or equivalent combination of education and experience.
• Managing and leading teams of 3 or more.
  
  

COMPETENCIES

• Must be able to travel frequent to customer sites
• Knowledge of Generally Accepted Accounting Principles (GAAP)
• Excellent verbal and written communication skills
• Ability to supervise and achieve work productivity through others
• Proficiency in the use of accounting software package
• Knowledge of business mathematics
• Ability to use tact and skill in dealing with other staff, management and vendors
• Ability to compose effective and efficient accounting reports
• Proficiency in Microsoft Office Suite and an enterprise resource planning (ERP) program
  
  

WORK ENVIRONMENT / PHYSICAL ACTIVITY The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work in an office setting is generally sedentary, but may involve walking or standing for brief periods of time.
• May be required to occasionally lift, carry, push, pull, or otherwise move objects up to 25 pounds.
• Frequent travel to customer site
  
  

Successful, innovative, and fulfilling careers are built here, and your professional development is a high priority. We invest in your future through the latest training, tools, and technologies. Highly collaborative, we work together to solve problems and find better ways to continually grow our business and careers every day. You’ll be empowered to try new things, gain new experiences, and build a career with unlimited horizons. The scale and depth of resources that being the #1 building materials distributor in the nation provides a variety of opportunities for you to explore - all in a friendly, people-first environment. Join us to be more, do more, and build more, together at BFS.

At Builders FirstSource, we offer competitive, affordable benefits designed to make life better for you and the people you love. Our goal is simple — provide great plans that help you and your family to live happier, healthier and more secure lives. To view all our benefit offerings click here www.bldrbenefits.com.

Builders FirstSource is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status or status as an individual with a disability.

In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Builders FirstSource, please call (214) 765-3990 or email: ADA.Accommodation@bldr.com. Please do not send resumes to this email address - it is intended only to be used to request an accommodation in submitting an application for a job opening.