Shift Manager

As a Buona Shift Manager, you will be a part of the largest, fastest growing Chicagoland Restaurant group! If you have excellent organizational and team management skills, as well as leadership experience in the food industry, we’d like to meet you!

This is your opportunity to be a part of something special, where you will connect with our amazing team, impact our growing business, and most importantly, prepare your future career path with Buona. We take a lot of pride in our training program to ensure we can continue to motivate our team to strive for internal promotions. 

Responsibilities

• Delegate tasks to restaurant staff and supervise their performance
• Maintain a fully-stocked inventory and order food supplies, as needed
• Communicate and work with your team to give outstanding quality and service to our guests
• Help staff resolve on-the-job challenges
• Balance the cash register at the end of the shift
• Coordinate with suppliers as they deliver food product orders
• Ensure client satisfaction and gracefully handle any complaints
• Open or close the restaurant (when responsible for the first or last shift)
• Inform the next Manager about pending tasks
• Report maintenance and training needs

Requirements

• 2-3 years of outside supervisory/SM experience in a restaurant or retail (restaurant preferred)
• Must be 21 years or older
• Possess good knowledge of restaurant operations
• Availability to work different shifts, including weekends
• A customer service approach with the ability to manage complaints with professionalism
• Excellent organizational and time-management skills
• Demonstrated ability to direct and coach team members
• Must be sufficient in all positions: back of house and front of house