What are the responsibilities and job description for the Field Service Technician position at Burkhart?
Are you an experienced Field Service Technician working in the dental industry? Do you have a passion for going above and beyond for the customer? Do you enjoy working for a company that provides upward mobility opportunities?
…If so, we’d love to connect with you.
POSITION OVERVIEW
Burkhart Dental Supply, a family & employee-owned industry leader, is seeking a Field Service Technician to join our team in Anchorage, Alaska!
In this role… As a Field Service Technician, you will create an Exceptional Client Experience while you provide onsite repair and installation assistance on a variety of dental equipment. Your well-developed client relationship building and positive communication are the keys to success in this role. As a Burkhart technician, you have proven technical and customer service skills, and are a role model to other technicians. Burkhart promotes career development by providing Burkhart training, online classes, and manufacturer basic core equipment training classes to Service Technicians.
What success looks like…
- You communicate well with your clients and your team, support collaboration between sales and service, and you keep everyone in the loop.
- You perform – and train others – on the complex repairs and installations with a minimal call back rate.
- You consistently demonstrate professionalism, clean appearance, punctuality, and a friendly “Burkhart” demeanor.
What you’ll need…
- 3+ years of customer service experience.
- 3+ years of dental technician experience on a variety of equipment.
- Maintain a valid driver’s license, maintain a good driving record (as defined by Burkhart’s liability insurance), and be insurable at all times. This position requires that you drive a variety of vehicles, none of which require special commercial licensing.
You’ll experience the following perks as a full-time Burkhart associate…
- In addition to providing free Dental insurance to our associates (of course!), Burkhart offers two affordable medical plans, health savings accounts, childcare and flexible spending accounts, a 401k retirement plan, and a free employee assistance program.
- Wellness program including up to a $240 contribution to associate’s health savings account, company-wide events (like Fresh Fruit Fridays), and membership in SmartDollar’s financial wellness program.
- Up to 3 weeks of vacation time off, 8 paid holidays, a day off to celebrate their work anniversary, and paid sick leave.
- Recognition for exceptional performance, anniversary milestone rewards, and various recognition programs.
- Associate events throughout the year such as coffee carts, summer BBQ’s, team golf events, March Madness contests, and the very popular Take Your Dog to Work Day.
The salary range for this position is: $50k - $60k annually.
We would love for you to visit our website: https://www.burkhartdental.com/career-opportunities
Burkhart is an EEO/AAP Employer and a VEVRAA Federal Contractor
