Human Resources Manager

Job Description

Job Title: Human Resources Manager

Reports To: Controller

Date Created: April 15, 2022

FLSA Status: Exempt

Established in 1893, the BCC is a private, member-owned country club located just south of San Francisco in Hillsborough and employs approximately 120 full and part-time employees. It is recognized as one of the most prestigious private clubs in the country. Facilities include a magnificent clubhouse that offers overnight guest rooms and cottages, dining and banquet areas, seasonal snack bar, 18-hole golf course and a superb tennis facility, which includes seven hard courts (two with lights), one clay court and a full-service tennis shop. The facilities are open six days per week, 12 months per year.

Position Summary

Manages the Human Resources and payroll functions of Burlingame Country Club by performing the following duties, personally or through subordinates, while ensuring all of the Club’s high-quality standards are met. Assists the Controller in workforce planning and development.

Essential Duties & Responsibilities (other duties may be assigned)

• Manage full-cycle recruitment process, including developing job descriptions, sourcing candidates, interviewing, hiring and onboarding.
• Manage communication with and tracking of candidates throughout the process
• Maintain accurate and updated personnel files for all team members
• Enter all new hire information into the HRIS and payroll systems
• Regularly file any relevant paperwork in personnel or appropriate files
• Effectively process, store, organize and secure all terminated team members files
• Conduct audits of team member’s data on a regular or as needed basis
• Prepare offer letters and prepare and distribute leadership announcements
• Administer payroll system to include processing semi-monthly payroll and reporting
• Oversee the administration of the company’s benefit program, including:
• Monitoring and notifying team members of eligibility to enroll in benefits
• Answer complex benefit questions and assist team members with enrollment and comparing different plans
• Enter and audit payroll related entries through the team member’s employment cycle, such as benefit deductions, wage changes and team member personnel changes in HRIS
• Work with the insurance company to create and process the annual 1095-C reports
• Distribute and/or post required annual notices
• Oversee the administration and application of current policies/procedures and assist in the development and implementation of new programs
• Interpret and explain HR policies, procedures, laws, standards and regulations
• Advise managers and supervisors on organizational policy matters, including but not limited to equal employment opportunity, anti-harassment and discrimination and recommend changes and actions
• Provide consultation and coaching to managers on team member relations to align with the Club’s organizational values and policies
• Listen to team member’s concerns as they relate to their work, address complaints by performing timely investigations and make recommendations for resolutions
• Prepare and administer disciplinary actions and process separations as needed and requested by the Controller or the General Manager
• Manage team member recognition programs, events, anniversary, and birthday celebrations
• Maintain, audit, update and revise the Injury and Illness Prevention Program (IIPP) and the Musculoskeletal Injury Prevention Program annually
• Manage Risk Management and compliance related projects including but not limited to:
• Ensure legal postings are current
• Provide support in reporting recordable workers’ compensation claims and manage the claims
• Maintain the HR compliance calendar for the department
• Conduct regular audits to ensure compliance with federal state and local existing and new employment regulations
• Prepare and submit the annual EEOC report and prepare and post the annual OSHA 300 log
• Prepare, implement, present and/or coordinate with outside training vendors for required training for all team members and managers/supervisors as needed. Includes anti-harassment and discrimination, CPR/First Aid training, and required safety and OSHA training
• Organize training events, prepare certificates, oversee and update training matrix and maintain all training certifications.

Qualifications

To perform this job successfully, an applicant must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must possess excellent skills in the Human Resources Body of Knowledge to effectively connect, communicate and advise team members from all departments and levels, some of which will require high levels of patience, tact and diplomacy to diffuse anger, collect accurate information and resolve conflict
• Must be highly proficient in all payroll operations according to company policies and procedures
• Must have excellent organizational skills, attention to detail and follow through as well as a thorough knowledge of Microsoft Office, Excel, HRIS software and Payroll software
• Able to write report, business correspondences and memorandums
• Able to interpret a variety of instructions furnished in written, oral, diagram or schedule form
• Able to read, analyze and interpret general business periodicals professional journals, technical procedures or governmental regulations
• Proficient in English and Spanish, both verbally and in writing
• Able to work with vendors to successfully negotiate contracts, prices, time frames for work completion/product delivery etc.

Education and Experience

Bachelor’s degree from a four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience is preferred but not necessary. A minimum of 3-4 years of human resource experience.

The Burlingame Country Club is an equal employment opportunity employer. Company policy prohibits unlawful discrimination based on race, color, national origin, ancestry, ethnicity, religion (including religious dress and grooming), sex, gender, sexual orientation, gender identity (including gender-related appearance and behavior), partnership status, pregnancy (childbirth, breastfeeding, or related medical condition), age, physical or mental disability, medical condition, military or veteran status, status as a victim of domestic violence, sexual assault, or stalking, genetic information, marital status, ethnicity, alienage, citizenship status or any other protected classification, in accordance with applicable federal, state, and local laws. Consistent with the American’s With Disabilities Act, applicants may request accommodation needed to complete the application process.

Job Type: Full-time

Pay: $75,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work Location: One location