What are the responsibilities and job description for the Food Runner position at Burma Inc?
At Burma Food Group, it’s more than just a “job” and we are more than just a “company.” We are a small but mighty group of individuals passionate about food, life, people, and culture. We are strong believers that food should be more than just fuel, it should be celebrated, act as a source of discovery, connection, and feed a sense of adventure.
Burma Food Group is the company behind Burma Superstar, Burma Love, and Burma Bites restaurants in the San Francisco Bay Area. What started out as a single restaurant with a vision to bring Burmese cuisine to the world, has quickly turned into a family of restaurants, a non-profit organization, as well as a retail line, and this is just the beginning.
Together we are on a mission to bridge cultures through food, and we want YOU to join us on our mission!
Be a part of our story, what do you say?
Position Summary:
This role is more than a Runner, it is the opportunity to join a family, and act as a brand ambassador for bridging cultures through food. Take our patrons on a culinary adventure through education, quality customer service, and making sure they have a positive experience at our restaurant! We are counting on you to be an extension of our brand.
How you can help :
Deliver food to guests quickly, efficiently and accurately
Warmly greet and engage with guests
Obtain and maintain a working knowledge of all food menus, dishes, ingredients, substitutions, and allergens to properly educate guests
Attentively scan the dining room for customer needs, empty serveware, refills
Provide excellent customer service to guests, ensuring guests are enjoying their meals and have everything they need after delivery of food
Take initiative to correct any issues that may arise with a positive attitude
Keep food running station clean and organized at all times.
Safely and neatly package leftovers and to-go items
Promote an atmosphere of teamwork by assisting front of house team members including servers, bussers, hosts, bartenders
Efficiently communicate food orders to back of house, paying close attention to priorities and special requests (e.g. food allergies)
Perform calmly and effectively in a fast-paced environment
Assist with routine cleaning responsibilities
Comply with health and safety codes
Skills You have:
Team player with a positive attitude
Strong customer service skills
Strong attention to detail
Excellent oral communication skills
Positive interpersonal skills
Service experience in a fast-paced environment
Working knowledge of spirits, wine, and food
Awareness of basic safety and sanitation policies
Able to acquire a California Food Handler’s License (before or within 2 weeks of hiring)
We would love if you also had:
Bilingual Bicultural
A few reasons why you’ll love your job:
Opportunity to be part of a growing and passionate company and team
Unique opportunity to bridge cultures through food
Competitive salary
Benefits: medical, dental, vision, 401K, life insurance
Meals provided
Employee Referral Program
Employee Recognition Program
Equal employment opportunities (EEO):
Burma Food Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics and other protected classes. We also consider qualified applicants with arrest and conviction records, consistent with legal requirements. In addition to federal law requirements, Burma Food Group complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company operates.