Demo

Manager, Product Activation

Busch Gardens Williamsburg
Williamsburg, VA Full Time
POSTED ON 8/5/2025
AVAILABLE BEFORE 10/4/2025

What you get to do:


Primary Purpose:

Responsible for overseeing all planning and allocation functions of the merchandise department including merchandising and inventory, administration, visual merchandising, and for coordinating warehousing functions with In-Park Revenue Warehouse Manager. Scope includes managing guest service, budgets, policies/SOPs, inventory control, labor & expense management, guest and team member safety, inter-departmental relationships and other functions as directed.

Requirements:

  • Minimum of 3 years’ experience leading teams within a theme park, hospitality or retail environment with demonstrated success; at least 5 years preferred.
  • Must have a high school diploma or equivalent
  • Experience in managing vendor relationships and negotiations.
  • Innovative and entrepreneurial with retail operations, logistics, prioritization, and organization skills.
  • Demonstrated ability to multi-task in an environment with many high stakes competing priorities and solve problems pro-actively.
  • Demonstrated ability to lead, develop, and work in a team environment.
  • Excellent oral and written communication skills with the ability to interface and effectively present to all levels in the organization
  • Working knowledge of Point of Sale/Inventory Systems, Business Objects, Power Point, Excel, Word and Retail Systems.
  • Must be available to work varying shifts or hours based on business need.

What it takes to succeed:


Desired Qualifications:

  • Bachelor's degree strongly preferred
  • Understanding of utilized systems such as: Retail Management Systems, Business Objects, Microsoft office, Workday, and Parkware preferred

Responsibilities:

  • Create and distribute key inventory reports to internal stakeholders, ensuring consistency and accuracy of information
  • In collaboration with Property Support team, develop and implement SKU lifecycle strategies, including managing slow-moving inventory and exit plans
  • Drive continuous improvement in processes, leveraging technology and innovation to achieve best-in-class operations.
  • Conduct pre-season planning, in-season execution, and post season hindsight analysis
  • Provides analysis of sales contributions on the division and sku level. Communicates needs, suggestions, stock level concerns and provides recommendations on assortment issues, merchandise exit strategies and product class replacement.
  • Monitors product sales performance to assist in determining appropriate placement of product, movement of programs or divisions and assortment changes
  • Leads visual merchandising team to create successful product displays and merchandising plans, and adjusts as needed to meet changing inventory levels and seasonal changes
  • Coordinates merchandise plan in collaboration with operations teams to ensure standards are met for each location and that seasonal/event store changes occur on schedule as planned.
  • Ensures stores maintain auto replenishment schedules, display minimums, replenishment adjustments, manual inventory orders and supports the store teams on inventory control.
  • Execution that support the needs of the guests and the financial objectives of the merchandise department while enhancing store presentation and guest experiences

As a 365 day/year operation, full-time candidates are expected to provide flexible availability to support year-round operating needs. This may include, but is not limited to, working opening, mid-day and closing shifts during peak and non-peak seasons, as well as weekends and holidays.

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