What are the responsibilities and job description for the Manager, Product Activation position at Busch Gardens Williamsburg?
What you get to do:
Primary Purpose:
Responsible for overseeing all planning and allocation functions of the merchandise department including merchandising and inventory, administration, visual merchandising, and for coordinating warehousing functions with In-Park Revenue Warehouse Manager. Scope includes managing guest service, budgets, policies/SOPs, inventory control, labor & expense management, guest and team member safety, inter-departmental relationships and other functions as directed.
Requirements:
- Minimum of 3 years’ experience leading teams within a theme park, hospitality or retail environment with demonstrated success; at least 5 years preferred.
- Must have a high school diploma or equivalent
- Experience in managing vendor relationships and negotiations.
- Innovative and entrepreneurial with retail operations, logistics, prioritization, and organization skills.
- Demonstrated ability to multi-task in an environment with many high stakes competing priorities and solve problems pro-actively.
- Demonstrated ability to lead, develop, and work in a team environment.
- Excellent oral and written communication skills with the ability to interface and effectively present to all levels in the organization
- Working knowledge of Point of Sale/Inventory Systems, Business Objects, Power Point, Excel, Word and Retail Systems.
- Must be available to work varying shifts or hours based on business need.
What it takes to succeed:
Desired Qualifications:
- Bachelor's degree strongly preferred
- Understanding of utilized systems such as: Retail Management Systems, Business Objects, Microsoft office, Workday, and Parkware preferred
Responsibilities:
- Create and distribute key inventory reports to internal stakeholders, ensuring consistency and accuracy of information
- In collaboration with Property Support team, develop and implement SKU lifecycle strategies, including managing slow-moving inventory and exit plans
- Drive continuous improvement in processes, leveraging technology and innovation to achieve best-in-class operations.
- Conduct pre-season planning, in-season execution, and post season hindsight analysis
- Provides analysis of sales contributions on the division and sku level. Communicates needs, suggestions, stock level concerns and provides recommendations on assortment issues, merchandise exit strategies and product class replacement.
- Monitors product sales performance to assist in determining appropriate placement of product, movement of programs or divisions and assortment changes
- Leads visual merchandising team to create successful product displays and merchandising plans, and adjusts as needed to meet changing inventory levels and seasonal changes
- Coordinates merchandise plan in collaboration with operations teams to ensure standards are met for each location and that seasonal/event store changes occur on schedule as planned.
- Ensures stores maintain auto replenishment schedules, display minimums, replenishment adjustments, manual inventory orders and supports the store teams on inventory control.
- Execution that support the needs of the guests and the financial objectives of the merchandise department while enhancing store presentation and guest experiences
As a 365 day/year operation, full-time candidates are expected to provide flexible availability to support year-round operating needs. This may include, but is not limited to, working opening, mid-day and closing shifts during peak and non-peak seasons, as well as weekends and holidays.