What are the responsibilities and job description for the Investigative Services Unit (ISU) – Office Technician (T) position at CA Department of Corrections & Rehabilitation?
Job Description And Duties
Coordinates the daily operations of the ISU assuring that any unauthorized person does not gain entry and access to confidential materials; provides direct clerical support to the Correctional Lieutenant and Correctional Sergeant which includes: receipt, processing, routing, and tracking of confidential incident reports and all pertinent paperwork; typing from a Dictaphone, drafts and handwritten copy, confidential reports (Internal Affairs) involving San Quentin employees and incarcerated people; provides clerical support to the Institutional Gang Investigator, Investigative Sergeant, Squad Sergeant, and nine Correctional Officers (Squad).
Daily contact with representatives from the District Attorney's Officer, officers from other California Correctional Facilities, and Peace Officers from city police and county sheriff’s departments representing statewide offices. Completion and distribution of gang validation packages. Closure and filing of incident report packages.
Prepares Disposition of Arrest and Court Action and Will Not Prosecutes for distribution to appropriate personnel or referral to the District Attorney's Officer. Daily contact with the San Quentin Records, Disciplinary, and Appeals Offices. Monitors the timely completion of Departmental Personnel Annual Performance Reports.
Establishes and maintains a tracking log on Internal Affairs investigations. Orders supplies for the unit and maintains inventory of equipment and furniture. Attends all training, meetings, and seminars as needed or required. Performs other related duties as assigned.
You will find additional information about the job in the Duty Statement .
Working Conditions
Effective July 1, 2025, the Personal Leave Program 2025 (PLP 2025) was implemented. PLP 2025 requires that each full-time employee receive a 3 percent reduction in pay in exchange for 5 hours of PLP 2025 leave credits monthly through June 2027. Salaries do not reflect the recent changes.
San Quentin Rehab Center is California’s oldest and best-known correctional institution, which was established on the site currently known as Point San Quentin, in July of 1852, as an answer to the rampant lawlessness in California at the time. The prison rests overlooking the bay on 432 acres and is located just 12 miles north of the Golden Gate Bridge in the county of Marin. The walled prison is made up of four (4) large cell blocks (West, South, North, and East Block), one (1) maximum security cell block (the Adjustment Center), Central Health Care Service Building, a medium security dorm setting and a minimum-security firehouse.
San Quentin Rehabilitation Center (SQRC) - (ca.gov)
Minimum Requirements You will find the Minimum Requirements in the Class Specification.
Job Code #:
JC-505868
Position #(s):
095-210-1139-813
Working Title:
Investigative Services Unit (ISU) – Office Technician (T)
Classification:
OFFICE TECHNICIAN (TYPING)
$3,829.00 - $4,794.00 A
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
Shall Consider:
OFFICE ASSISTANT (TYPING)
$3,273.00 - $4,098.00 A
$3,549.00 - $4,445.00 B
# of Positions:
1
Work Location:
Marin County
Telework:
In Office
Job Type:
Permanent, Full Time
Work Shift:
6:00 am - 2:00 pm
Work Week:
Monday - Friday
Department Information
Vision
We enhance public safety and promote successful community reintegration through education, treatment and active participation in rehabilitative and restorative justice programs.
Mission
To facilitate the successful reintegration of the individuals in our care back to their communities equipped with the tools to be drug-free, healthy, and employable members of society by providing education, treatment, rehabilitative, and restorative justice programs, all in a safe and humane environment.
California Department of Corrections and Rehabilitation (CDCR) and California Correctional Health Care Services (CCHCS) are committed to building an inclusive and culturally diverse workplace. We are determined to attract and hire more candidates from diverse communities and empower all employees from a variety of backgrounds, perspectives, and personal experiences. We are proud to foster inclusion and drive collaborative efforts to increase representation at all levels of the Department.
CDCR and CCHCS strive to collaborate with the community to enhance public safety and promote successful community reintegration through education, treatment and active participation in rehabilitative and restorative justice programs. Incumbents establish and maintain cooperative working relationships within the department, other governmental agencies, health care partners, and communities.
Founded in 1885, the California Department of Corrections and Rehabilitation (CDCR) is one of the nation’s largest and most diverse correctional departments in the country. are dedicated to enhancing public safety through the safe and secure incarceration of individuals in our care, by providing effective parole supervision, and implementing rehabilitative strategies for their successful reintegration into our communities.
Special Requirements
Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are meeting Minimum Qualifications with education, you should include your unofficial transcripts/diploma for verification. Official transcripts may be required upon appointment. If it is determined an applicant does not meet the Minimum Qualifications, the candidate will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position. Candidates who have been withheld may file an appeal with the State Personnel Board.
Applicants who completed their education outside of the US (with foreign degrees/transcripts) must obtain and submit verification of U.S. course/degree equivalency. Foreign education credential evaluation services can be found at NACES | National Association of Credential Evaluation Services
Candidates new to CDCR/CCHCS are required to submit to a background investigation process utilizing Live Scan Fingerprinting, as well as a Tuberculosis test/evaluation prior to appointment, followed by department annual Tuberculosis testing/evaluation thereafter.
When submitting supporting documents, PDF file format is preferred.
CDCR/CCHCS utilizes E-Verify to confirm candidate’s identity and employment authorization.
For more information about E-Verify, you may go to Home | E-Verify .
This advertisement may be used for other vacancies that occur during the life of this recruitment.
Desirable Qualifications
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
The Human Resources Contact is available to answer questions regarding the position or application process.
Human Resources Contact:
Yolanda Manzo Analyst II
(415) 454-1460 ext: 5535
Yolanda.Manzo@cdcr.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
EEO Office
(415) 454-1460
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Examination Information
To obtain list eligibility for Office Technician (Typing), before applying for the position, you must first take and pass the Office Technician (Typing) examination found here: Office Technician (Typing) .
To obtain list eligibility for Office Assistant (Typing), before applying for the position, you must first take and pass the Office Assistant (Typing) examination found here: Office Assistant (Typing) .
Typing Certificate
A typing certificate must meet a minimum of 40 words per minute (WPM) over a duration of 5 minutes. This assessment is required to be proctored by an accredited State Agency or Department.
Applications received without an appropriate Proctored Typing Certificate will be rejected for being incomplete and will not be considered.
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
- Individuals who are eligible for Training and Development assignment may also be considered for this position (s).
Coordinates the daily operations of the ISU assuring that any unauthorized person does not gain entry and access to confidential materials; provides direct clerical support to the Correctional Lieutenant and Correctional Sergeant which includes: receipt, processing, routing, and tracking of confidential incident reports and all pertinent paperwork; typing from a Dictaphone, drafts and handwritten copy, confidential reports (Internal Affairs) involving San Quentin employees and incarcerated people; provides clerical support to the Institutional Gang Investigator, Investigative Sergeant, Squad Sergeant, and nine Correctional Officers (Squad).
Daily contact with representatives from the District Attorney's Officer, officers from other California Correctional Facilities, and Peace Officers from city police and county sheriff’s departments representing statewide offices. Completion and distribution of gang validation packages. Closure and filing of incident report packages.
Prepares Disposition of Arrest and Court Action and Will Not Prosecutes for distribution to appropriate personnel or referral to the District Attorney's Officer. Daily contact with the San Quentin Records, Disciplinary, and Appeals Offices. Monitors the timely completion of Departmental Personnel Annual Performance Reports.
Establishes and maintains a tracking log on Internal Affairs investigations. Orders supplies for the unit and maintains inventory of equipment and furniture. Attends all training, meetings, and seminars as needed or required. Performs other related duties as assigned.
- CDCR/CCHCS employees are encouraged to use their existing CDCR email address on their job application.
You will find additional information about the job in the Duty Statement .
Working Conditions
Effective July 1, 2025, the Personal Leave Program 2025 (PLP 2025) was implemented. PLP 2025 requires that each full-time employee receive a 3 percent reduction in pay in exchange for 5 hours of PLP 2025 leave credits monthly through June 2027. Salaries do not reflect the recent changes.
San Quentin Rehab Center is California’s oldest and best-known correctional institution, which was established on the site currently known as Point San Quentin, in July of 1852, as an answer to the rampant lawlessness in California at the time. The prison rests overlooking the bay on 432 acres and is located just 12 miles north of the Golden Gate Bridge in the county of Marin. The walled prison is made up of four (4) large cell blocks (West, South, North, and East Block), one (1) maximum security cell block (the Adjustment Center), Central Health Care Service Building, a medium security dorm setting and a minimum-security firehouse.
San Quentin Rehabilitation Center (SQRC) - (ca.gov)
Minimum Requirements You will find the Minimum Requirements in the Class Specification.
- OFFICE TECHNICIAN (TYPING)
- OFFICE ASSISTANT (TYPING)
- Job Application Package Checklist
- Duty Statement
Job Code #:
JC-505868
Position #(s):
095-210-1139-813
Working Title:
Investigative Services Unit (ISU) – Office Technician (T)
Classification:
OFFICE TECHNICIAN (TYPING)
$3,829.00 - $4,794.00 A
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
Shall Consider:
OFFICE ASSISTANT (TYPING)
$3,273.00 - $4,098.00 A
$3,549.00 - $4,445.00 B
# of Positions:
1
Work Location:
Marin County
Telework:
In Office
Job Type:
Permanent, Full Time
Work Shift:
6:00 am - 2:00 pm
Work Week:
Monday - Friday
Department Information
Vision
We enhance public safety and promote successful community reintegration through education, treatment and active participation in rehabilitative and restorative justice programs.
Mission
To facilitate the successful reintegration of the individuals in our care back to their communities equipped with the tools to be drug-free, healthy, and employable members of society by providing education, treatment, rehabilitative, and restorative justice programs, all in a safe and humane environment.
California Department of Corrections and Rehabilitation (CDCR) and California Correctional Health Care Services (CCHCS) are committed to building an inclusive and culturally diverse workplace. We are determined to attract and hire more candidates from diverse communities and empower all employees from a variety of backgrounds, perspectives, and personal experiences. We are proud to foster inclusion and drive collaborative efforts to increase representation at all levels of the Department.
CDCR and CCHCS strive to collaborate with the community to enhance public safety and promote successful community reintegration through education, treatment and active participation in rehabilitative and restorative justice programs. Incumbents establish and maintain cooperative working relationships within the department, other governmental agencies, health care partners, and communities.
Founded in 1885, the California Department of Corrections and Rehabilitation (CDCR) is one of the nation’s largest and most diverse correctional departments in the country. are dedicated to enhancing public safety through the safe and secure incarceration of individuals in our care, by providing effective parole supervision, and implementing rehabilitative strategies for their successful reintegration into our communities.
Special Requirements
- The position(s) require(s) the ability to type at a minimum speed as designated on the Class Specifications (link available in the additional documentation section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed, prior to being hired. Additional information regarding acceptable typing tests is available at the CalCareers.ca.gov website.
Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are meeting Minimum Qualifications with education, you should include your unofficial transcripts/diploma for verification. Official transcripts may be required upon appointment. If it is determined an applicant does not meet the Minimum Qualifications, the candidate will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position. Candidates who have been withheld may file an appeal with the State Personnel Board.
Applicants who completed their education outside of the US (with foreign degrees/transcripts) must obtain and submit verification of U.S. course/degree equivalency. Foreign education credential evaluation services can be found at NACES | National Association of Credential Evaluation Services
Candidates new to CDCR/CCHCS are required to submit to a background investigation process utilizing Live Scan Fingerprinting, as well as a Tuberculosis test/evaluation prior to appointment, followed by department annual Tuberculosis testing/evaluation thereafter.
When submitting supporting documents, PDF file format is preferred.
CDCR/CCHCS utilizes E-Verify to confirm candidate’s identity and employment authorization.
For more information about E-Verify, you may go to Home | E-Verify .
This advertisement may be used for other vacancies that occur during the life of this recruitment.
Desirable Qualifications
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
- Willingness to create and promote an equitable and inclusive workplace where diversity is celebrated and valued.
The Human Resources Contact is available to answer questions regarding the position or application process.
Human Resources Contact:
Yolanda Manzo Analyst II
(415) 454-1460 ext: 5535
Yolanda.Manzo@cdcr.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
EEO Office
(415) 454-1460
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Examination Information
To obtain list eligibility for Office Technician (Typing), before applying for the position, you must first take and pass the Office Technician (Typing) examination found here: Office Technician (Typing) .
To obtain list eligibility for Office Assistant (Typing), before applying for the position, you must first take and pass the Office Assistant (Typing) examination found here: Office Assistant (Typing) .
Typing Certificate
A typing certificate must meet a minimum of 40 words per minute (WPM) over a duration of 5 minutes. This assessment is required to be proctored by an accredited State Agency or Department.
Applications received without an appropriate Proctored Typing Certificate will be rejected for being incomplete and will not be considered.
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.