Sales Assistant

Job Summary

We are seeking a detail-oriented and proactive Sales Assistant to provide essential support to our sales operations. The successful candidate will be responsible for efficient order processing, customer communication, and accurate data management. This role is crucial for ensuring smooth sales administration, maintaining organized records, and contributing to team efficiency through strong organizational and communication skills.

Key Responsibilities

• Order Processing & Documentation: Prepare and process PIs (Proforma Invoices) and POs (Purchase Orders). Maintain and update QB summary tables and sales databases. Collect and verify PODs（Proof of Delivery）and update relevant tracking systems.
• Customer Support: Respond promptly to customer inquiries via email and phone. Coordinate with logistics and other departments to resolve customer issues. Maintain organized records of customer communications and transactions.
• Data Management & Reporting: Compile and analyze sales data to generate weekly/monthly reports. Ensure all sales documentation is accurate and up-to-date.
• Process Improvement: Identify opportunities to streamline sales operations (e.g., optimizing QB system use). Collaborate with team members to improve efficiency in order processing.
• Other tasks as assigned
  
  

Qualifications & Experience

• Diploma or degree in Business Administration, Sales, or related field.
• Must be fluent in English and Mandarin (Speaking, Reading, Writing, Listening)
• 1-2 years in sales support, administration, or customer service.
• Proficiency in QuickBooks (QB), MS Office (Excel), and CRM tools.
• Strong communication, multitasking, and problem-solving abilities.
  
  

Preferred Experience

• Experience in international trade or logistics.
• Familiarity with OA systems and sales documentation.
  
  

Work Environment & Expectations

• Effectively manage multiple tasks and priorities in a deadline-driven environment.
• Maintain a high level of accuracy and attention to detail while performing repetitive tasks.
• Adapt quickly to changing procedures and business needs.
• Demonstrate a proactive approach to problem-solving and process improvement.
• Requires the ability to lift materials or boxes up to 50 pounds
• May have long periods of sitting in an office environment
  
  

What We Offer

• Competitive salary Bonus Opportunity
• Work Flexibility (9 am – 5 pm), 1 day Remote
• Medical
• Dental
• Vision
• 401k Employer Match
• Short Term Disability
• Long Term Disability
• Paid Time Off
• Voluntary Life Insurance
• Optional Critical Care, Accident Coverage
• Employee Assistance Program
  
  

Please Visit us at: https://www.camelbatt.com/

Camel Energy, Inc., is an equal opportunity employer. We will extend equal opportunity to all individuals without regard to race, religion, color, sex (including pregnancy, sexual orientation and gender identity), national origin, disability, age, genetic information, Vietnam era veteran status, marital status, height, weight, or any other status protected under applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including but not limited to, hiring, placement, promotion, termination, layoff, transfers, leaves of absence, compensation, and training. Our policy reflects and affirms the Company’s commitment to the principles of fair employment and the elimination of all discriminatory practices.

Camel Energy, Inc., is a drug-free workplace, and we use E-Verify to confirm the identity and employment eligibility of all new employees.

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