What are the responsibilities and job description for the Front Office Manager/Receptionist position at Can Do Kids Therapy?
About Us: Join our team at Can Do Kids Therapy, a leading provider of pediatric occupational, speech, and ABA therapy services in the OKC Metro. We are dedicated to enhancing the lives of children and their families by providing compassionate, evidence-based therapy in a supportive environment.
Position Overview: We are seeking an experienced Office Manager to oversee the administrative operations of our clinic. The ideal candidate will be highly organized, detail-oriented, and passionate about supporting children with special needs.
Responsibilities:
- Oversee daily office operations to ensure smooth administrative processes.
- Coordinate therapists' schedules and manage patient appointments.
- Maintain accurate patient records, ensuring compliance with HIPAA regulations.
- Handle incoming communications promptly and accurately.
- Manage office supplies and equipment inventory.
- Greet patients warmly and assist with appointment scheduling, insurance verification, payments, and paperwork.
- Manage insurance authorizations for new and continued patient services.
- Address patient concerns promptly and professionally.
Qualifications:
- Bachelor's degree preferred.
- Minimum of 2 years of office management experience, preferably in a healthcare setting.
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal abilities.
Job Type: Full-time
Pay: $16.84 - $20.28 per hour
Expected hours: 30 – 34 per week
Healthcare setting:
- Clinic
- Outpatient
- Private practice
Medical specialties:
- Pediatrics
- Physical & Rehabilitation Medicine
Schedule:
- Day shift
- Monday to Friday
- No nights
- No weekends
Application Question(s):
- Employee will demonstrate understanding of insurance/ medical diagnosis
- Employee will multitask using various computer software of scheduling, documentation, excel, faxing, and many more.
Education:
- Bachelor's (Required)
Experience:
- Management: 2 years (Required)
Work Location: In person
Salary : $17 - $20