What are the responsibilities and job description for the Front Desk Agent position at Candlewood Suites?
Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check out guests efficiently and accurately
- Answer phone calls and provide information to guests or transfer calls to appropriate departments
- Does laundry during shift
- Handle guest requests, inquiries, and complaints promptly and courteously
- Maintain a clean and organized front desk area
- Assist with reservations and room assignments
- Process payments and maintain accurate records
- Provide exceptional customer service to ensure guest satisfaction
- Communicates with housekeeping to ensure guest rooms are ready
- Maintains lobby area and ensuring that restrooms and Candlewood Cupboard are clean.
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We offer competitive pay, opportunities for career growth, and a positive work environment. If you are a motivated individual and a team player with a passion for providing exceptional guest experiences, we would love to hear from you. Apply now to join our team as a Front Desk Agent!
Job Type: Part-time
Pay: $13.00 - $14.50 per hour
Expected hours: 24 – 30 per week
Benefits:
- Employee discount
- Paid time off
Schedule:
- Evening shift
- Every weekend
- Holidays
- Morning shift
Work Location: In person
Salary : $13 - $15
