What are the responsibilities and job description for the Medical Receptionist position at Carolina Digestive Health Associates PA?
Description
About the Role We are seeking a friendly, organized Medical Receptionist to join our team. This role is responsible for welcoming patients, managing front-desk operations, and supporting efficient patient flow during clinical and procedure visits.
Key Responsibilities
- Greet patients and visitors and create a positive, professional first impression
- Register patients, verify insurance, and accurately enter demographics and required documents
- Maintain a clean and organized lobby/waiting area
- Prepare charts, scan documents, and manage filing tasks
- Confirm appointments, verify eligibility, and schedule follow-up visits
- Assist with weekly procedure counts and communication with the anesthesia team (as applicable)
- Uphold HIPAA, OSHA, and all regulatory guidelines
- Support general office operations and other duties as assigned
What We’re Looking For
- Strong customer service and communication skills
- Ability to multitask in a fast-paced environment
- Attention to detail and accuracy
- Experience in a medical office preferred but not required
If you are professional, compassionate, and enjoy helping patients feel welcome and supported, we would love to hear from you!
Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below represent the knowledge, skills, and abilities needed for this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education & Experience
- High school diploma or GED required
- 1–3 years of related experience and/or training preferred
- Maintains job-related knowledge, skills, and abilities through ongoing education
- Completes all mandatory training and assigned educational requirements
- Participates in performance improvement activities and initiatives
- Demonstrates a commitment to meeting and exceeding expectations in all job functions
- Maintains compliance with all applicable laws, policies, and regulatory requirements and responds promptly to required changes