What are the responsibilities and job description for the Office Coordinator position at Carolina Outreach?
About Carolina Outreach:
Carolina Outreach, an ncgCARE partner, is one of North Carolina’s largest and most respected providers of community-based behavioral health services. We deliver service excellence to children and adults through a comprehensive array of programs, including evidence-based practices, school-based and outpatient therapy, psychiatric evaluations and treatment, Community Support, and substance abuse services.
Position Overview:
We are seeking a full-time Office Coordinator to manage and coordinate day-to-day office operations, ensuring organizational efficiency and effectiveness. This role supports administrative, scheduling, and reception duties to maintain a well-organized and welcoming environment for staff, clients, and visitors.
Key Responsibilities:
- Oversee daily office operations, ensuring smooth and efficient workflows.
- Perform front desk and reception duties, greeting visitors and addressing inquiries.
- Maintain and update client information in the electronic health record (EHR) system.
- Coordinate and schedule client appointments, including managing the doctor’s calendar.
- Order office and facility supplies as needed.
- Organize and file client and employee paperwork, ensuring compliance with agency protocols.
- Facilitate the discharge process for inactive clients.
- Receive and route client referrals to appropriate staff.
- Manage and schedule conference room usage.
- Distribute incoming mail and route information to staff efficiently.
Qualifications:
- Education: Minimum of a high school diploma required.
- Strong organizational and multitasking skills.
- Proficiency in managing schedules and electronic health record systems.
- Excellent interpersonal and communication skills to provide welcoming client and visitor interactions.
Why Join Us?
Carolina Outreach offers a supportive environment dedicated to providing high-quality behavioral health services. This position is ideal for individuals who are detail-oriented, organized, and enjoy contributing to a team-oriented workplace.
Apply now to be part of our dynamic and impactful team!
Legal Information:
ncgCARE and its affiliated partners are committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. ncgCARE will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at hrteam@ncgcare.com.
ncgCARE participates in the E-Verify program. Therefore, any employment with ncgCARE will also be contingent upon confirmation from the Social Security Administration (“SSA”) and/or the Department of Homeland Security (“DHS”) of your authorization to work in the United States.
ncgCARE offers excellent compensation packages including a salary commensurate with experience and benefits to meet your needs for today and the future.
EEO is the Law
EEO Supplement
E-Verify
Family Medical Leave
Pay Transparency
ncgCARE and all partner affiliates maintain a drug-free workplace.
Experience
Required- 1 year(s): working in an office setting, preferable in a setting that provided behavioral health services
Education
Required- High School or better