What are the responsibilities and job description for the Restaurant Host position at Carter Hospitality Group?
Carter Creek Winery Resort & Spa located in Johnson City, Texas is currently hiring Host/Hostess to join our NEW resort. We have full time positions available. In this position, the ideal candidate will be coordinating dining room reservations and guest seating to assure a seamless transition from the podium to the table. To answer questions about and direct guests to other areas of the property, answer the phones and take restaurant reservations.
Responsibilities include but are not limited to the following:
- Coordinates seating and reservations of the dining room, monitors efficiency of the workflow of the servers under the direction of the Supervisor.
- Answer phones with in three rings in a courteous and professional manner.
- Meets and greets guests promptly, courteously, and addressing guests by name when possible.
- Escorts guests to tables with proper amount of clean menus and wine lists.
- Maintain a complete working knowledge of the Dining Room menu.
- Maintains a waiting list with approximate times, direct guests to areas to wait and to inform the guests when their table is ready.
- Handle all guest complaints or dissatisfaction promptly and professionally, informs the Manager of all guest issues.
- Anticipates guests’ needs at all times.
- Inspects and replaces menus and wine lists that are soiled.
- Performs other duties as assigned by the Manager
- Maintains a professional appearance and demeanor.
JOB KNOWLEDGE: One year previous restaurant experience preferred. Must be able to speak, read, understand and write the primary language of the work place. Restaurant experience preferred.
We are an Equal Opportunity Employer.
