What are the responsibilities and job description for the Animal Shelter Assistant position at Catawba County Government?
Catawba County Emergency Services (Animal Shelter) is recruiting an experienced Animal Shelter Assistant with outstanding communication/customer service skills and office/clerical skills to join our growing Animal Services team. As an Animal Shelter Assistant, you will direct the flow of animals, customers, and inquiries related to Animal Services; maintain and organize information and records; and assist with multiple aspects of shelter operations. Schedule is Tuesday-Saturday 9:00 am to 6:00 pm.
Salary is negotiable within the listed range dependent upon qualifications (directly related experience).
- Answer phones and greet customers in-person
- Assists customers with questions/concerns via phone, in-person, or written format
- Intake, vaccinate, micro-chip, and test animals
- Assist with animal adoptions and reclaiming of animals
- Gather and load information into computer system
- Organize and maintain an effective filing system
- Process daily deposits and shelter billing
- Perform other office/administrative support work (i.e. filing, copying, etc.)
- Assisting with various clinics (ex: spay/neuter, etc.), outreach events (foster, adoption, etc.), or veterinarian appointments; transporting animals as needed
- Assist with cleaning, feeding, medicating, and euthanizing animals as needed
- High School diploma and 6 months of experience working with animals in a related environment (shelter, kennel, veterinarian’s office) with the demonstrated customer service/office/clerical experience/skills to perform the essential tasks of a front office position
ADDITIONAL REQUIREMENTS:
- NC Certified Euthanasia Technician or ability/willingness to obtain within a specified timeframe
- Certified Rabies Vaccinator or ability/willingness to obtain within a specified timeframe
- Valid driver’s license with a safe driving record
- Sound knowledge of animal behavior and care and the ability to interact positively and safely with animals of all kinds
- High level of professionalism with outstanding customer service skills; capable of dealing tactfully with the public
- Excellent organizational skills with ability to maintain files/records effectively and multi-task/work in a fast-paced environment
- Excellent oral and written communication skills
- Excellent computer skills with ability to fully utilize animal tracking system as well as Microsoft Office software (ie: Word, Excel)
- Creative problem-solving skills
- This position is considered heavy work; lifting 50 pounds on a daily basis, and 100 pounds with an assistant occasionally.
Salary : $36,126 - $43,000