Job Developer

Job Summary

Facilitate employment opportunities for clients by actively recruiting new employer partners and maintaining strong relationships to support job retention. Conduct follow-up activities to ensure sustained employment outcomes, track and report job placements accurately, and serve as a liaison with the Department of Health and Human Services (DHHS) and Capital Area Michigan Works! (CAMW).

Key Responsibilities

Job Development & Employer Engagement

• Develop and maintain employment opportunities through outreach to private and public employers via phone, email, face-to-face meetings, and presentations
• Use all available resources—such as online job boards, community bulletins, Michigan Works!, and employment agencies—to identify job leads
• Initiate and sustain long-term relationships with employers to support refugee hiring and retention
• Conduct outreach and presentations to educate employers on the benefits of hiring refugees
• Advocate for client job upgrades and wage increases where appropriate
  
  
  

Client Support & Coordination

• Collaborate closely with Case Managers, the Job Development Coordinator, and other program staff to match clients with appropriate job opportunities and address individual client needs
• Assist in refugee-focused professional development and training activities as needed
• Provide job leads to case management staff through regular updates and bi-weekly team meetings
• Deliver required reports to MDHHS, including job claims, 4785Rs, and RFSSPs
• Generate and distribute 2-week, 90-day, and 180-day case note tracking lists to Case Managers as needed
  
  
  

Documentation & Compliance

• Accurately track employer contacts and job development activities using CCIEC and MDHHS-approved documentation systems
• Case note all job development activities and client interactions in accordance with agency standards
• Monitor and support contract compliance for employment-related grants
• Assist in preparing and submitting required program and grant reports
  
  
  

Meetings & Professional Conduct

• Attend and actively participate in staff meetings, employment team meetings, and meetings with external partners such as DHHS, CAMW, and ORS
• Represent the agency and program in a professional and respectful manner, maintaining appropriate appearance and conduct at all times
• Participate in agency trainings, conferences, and in-services as deemed appropriate
  
  
  

Qualifications

• Education: Minimum possession of a four-year undergraduate degree (Bachelor’s Degree) with or without experience.

• Experience:
• Bilingual skills strongly preferred
• Prior case management experience in the social services field is highly desirable
• Experience working with individuals from cultures outside the United States
• Demonstrated empathy for, and understanding of, the refugee experience and associated challenges
• Proficiency in basic computer applications, including Microsoft Office (Word, Excel, Outlook, PowerPoint)
• Minimum of two years of experience in community outreach or professional networking
• Proven ability to recruit and retain participants or employers
• Flexibility to work outside of standard agency/program hours as needed to fulfill job responsibilities
• Required Licenses, Certifications, and Training: Must possess a valid Michigan driver’s license, have consistent access to reliable transportation, and maintain active automobile insurance coverage.
  
  

Personal Attributes Anticipated

• Mission-Driven: Demonstrates a deep commitment to the mission and values of Catholic Charities of Ingham, Eaton, and Clinton Counties, and incorporates them into daily work
• Collaborative Team Player: Thrives in a team environment, contributing positively and working effectively with others to achieve shared goals
• Solution-Oriented Problem Solver: Proactively identifies challenges and develops practical, innovative solutions to address them
• Culturally Sensitive: Demonstrates awareness and respect for the cultural diversity of both colleagues and clients, fostering an inclusive and supportive environment
• Integrity: Upholds a strong moral character, consistently doing what is right, and responsibly using time and resources to serve the organization’s mission
  
  
  

Work Environment & Physical Demands

• This position is on-site and may not be eligible for remote work
• Attendance at occasional meetings or events outside regular business hours is required
• The role involves working with sensitive or potentially traumatic information and direct interaction with individuals or families in crisis
• Physical requirements include frequent use of hands for handling objects, tools, or controls; talking, bending, squatting, twisting, climbing, kneeling, reaching, and occasionally lifting or carrying up to 30 pounds
• Vision requirements include close-up work, distance vision, and the ability to adjust focus
• The work environment may involve varying degrees of physical discomfort and occasional loud noise
• Occasional driving, potentially with Clients, during the workday may be needed for operational purposes
• Reasonable accommodations will be made to enable individuals with disabilities to perform essential job functions
  
  
  

Comments:

This job description outlines the core duties and requirements of the role, but is not exhaustive. Additional responsibilities may be assigned, and duties may be modified at management’s discretion.