What are the responsibilities and job description for the Front Desk Administrator position at Central Earth Acupuncture & Chinese Medicine?
This position would assist staff with maintaining daily operations within the clinic. Some overall job responsibilities include greeting patients in a welcoming and energetic manner, in person and on the phone, communicate effectively and compliantly via telephone, email, and any other form of communication available to patients, coordinate and schedule active patients based on established plan of care, manage the clinic's schedule to ensure efficient and expedient patient care for walk-in appointments, scheduled appointments, and potential new patient appointments, collect and post all patient balances including but not limited to deductible, co-insurances, co-payments, and retail sale related balances, register new patients through the Intake questionnaire, input patient data and updated electronic charts accurately, and general organization of the office aspects of the clinic.
Must possess, as a minimum, a high school diploma or GED. Must be computer literate, experience utilizing MS word, Excel and Outlook. Maintains professionalism and confidentiality and works well with others. Strong organizational skills. Works independently and meets deadlines.
LANGUAGE SKILLS: Communicates effectively, both orally and written, using proper speech and grammar.
REASONING ABILITY: Able to understand and follow written and oral instructions. Uses good judgment, takes initiative in identifying hazards, notices residents changes in condition or other situations and responds appropriately and timely.
Job Type: Part-time
Pay: $14.00 - $17.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Weekends as needed
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
Salary : $14 - $17