What are the responsibilities and job description for the Customer Service Representative position at Central Kansas Mental Health Center?
Central Kansas Mental Health Center has a full-time position open in our Support Staff department. Duties include: greeting clients in person and over the phone, provide general information and route patients to the proper departments/personnel, and schedule appointments. This position also assists patients with completing registration paperwork and enters the data into our electronic medical record. CSR’s also help set up telehealth stations and communicates well with our providers via phone, email, & zoom. Provide coverage for other support team tasks as needed. Maintains a positive work atmosphere by being adaptable and performing in a cooperative manner with customers and personnel.
Applicants must possess strong clerical, administrative, computer, and basic math skills, with attention to detail. Effective and positive communication skills and phone etiquette required.
This is a full-time benefit eligible position.
Benefits Include:
- Medical, Dental, Vision, and Life Insurance Plans
- Health Savings Account (HSA)/Health Reimbursement Account (HRA)
- Flexible Spending Account (FSA)
- KPERS retirement plan
- KPERS 457 deferred compensation plan
- Paid Time Off (PTO) plan
- Paid holidays
- Wellness Incentives
- Employee Assistance Program
- Extended Illness Allowance
- Continuing Education and Training Opportunities
Job Type: Full-time
Pay: $16.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Education:
- High school or equivalent (Required)
Work Location: In person