What are the responsibilities and job description for the HOTEL HOUSEKEEPER position at Century Casinos Inc?
POSITION SUMMARY
The employee in this position is responsible for providing and maintaining clean guest rooms and spaces for guests and staff on a daily basis. All employees are required to practice customer courtesy skills to ensure our guests are afforded a remarkable experience.
JOB DUTIES AND RESPONSIBILITIES
The following statements are intended as general examples of the duties of this position and are not all-inclusive for specific positions. Other reasonable duties may be assigned.
- Change all dirty bed linens
- Replace used towels
- Sweep/Mop/vacuum
- Dusting
- Replenish amenities offered in rooms/lobby
- Freshen stayover rooms
- Ensure that all assigned rooms are clean and ready to be checked into
- Stock housekeeping cart at beginning/end of shift
- Inspect rooms visually for any maintenance issues that need to be reported
- Bring down dirty linen/towels
- Assist coworkers with their rooms
- Follow all SOP and Policies that are in place
- Follow all safety and security measures that are in place
- Occasional laundry
- Stock storage areas when needed
- Comply with all reasonable requests made by management
Qualifications:
- Experience in the hospitality industry or guest services is preferred, but not required
- Must be available to work various shifts, holidays and weekends
- Must have great customer service skills – all of our positions come into contact with guests!
What to Expect
- Be part of a cohesive team with opportunities to build a successful career.
- Have the opportunity to engage in diverse and challenging work.
- Derive a sense of pride in work well done.
- Be recognized for excellence.
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HOTEL HOUSEKEEPER
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