Sr. ATM Specialist

CGH Technologies, Inc. (CGH) is a business solutions firm, specializing in Data Management, Software Engineering, and Business Intelligence solutions. Located within the Washington corridor, CGH has worked successfully with Government, Commercial and International sectors, providing management, development and maintenance, and support of large and complex environments. CGH has an exciting opportunity for a seasoned Sr. ATM Specialist to join the CGH Team.

Purpose:

Support process analysis to describe and create defined business, IT, facilities and operations controls and processes associated with Air Traffic Operations Control (ATOC) and JATOC areas.

Responsibilities:

• Air Traffic Operations Assist Support:
• Provide on-site, and virtual, support for FAA System Operations, Terminal, Safety, and Technical Operations personnel working the Air Traffic Watch Officer position by providing assistance, coaching and tools necessary for Air Traffic Watch Officer duties.
• Schedule and facilitate collaborative messaging meetings with FAA Senior Technical Operations Watch Officers and the JATOC General Manager.
• Update and maintain multiple Air Traffic Watch Officer email lists, adding new recipients to the lists as requested by FAA leadership.
• Update and maintain an integrated schedule for team members who are conducting Air Traffic Watch Officer and Air Traffic Watch Officer Assist duties.
• Develop and publish new Read and Initial articles and memorandums regarding FAA senior leadership's direction as it relates to Air Traffic Watch Officer duties and messaging.
• Review the Air Traffic Watch Officer Emergency Notification System checklists and make adjustments to scripts based on user inputs and direct observations and updated the Emergency Notification System notification list with agency personnel changes.
• Audit and update the Read and Initial Binder at the Air Traffic Watch Officer desk.
• Continued d12evelopment and improvement to the twice-daily Air Traffic Watch Officer Outlook Briefing distributed to Executive Leadership.
• Provide comprehensive Quality Control audits of Air Traffic Watch Officer messages to Executive Leadership.
• Operational Review and Improvement Support:
• Attend the virtual JATOC Forum meeting with the JATOC General Manager provided to the Directors and Managers of the various JATOC Elements.
• Attend the weekly in person and virtual Air Traffic Watch Officer meeting with the JATOC General Manager and Support Team members.
• Support the JATOC General Manager in meetings regarding the implementation of the FAA System Operations SkyWatch program.
• Training Support:
• Provide the JATOC Crisis Action Team Crisis Response Manager with updated modules for inclusion in their new personnel training.
• Coordinate and conduct Air Traffic Watch Officer for training for Air Traffic Watch Officer personnel.
• Delivery of Leadership training to all JATOC personnel.
• Other Support:
• Provide administrative support for the JATOC General Manager and the JATOC Crisis Action Team (JCAT) Response Manager. The JCAT was re-activated for a resurgence of COVID cases nationwide.
• Provided the JATOC Crisis Action Team manager with monthly data for the Air Traffic Organization Chief of Staff report.
• Prepared for, participated in, and took notes for the JATOC Monthly Forum.
• Developed JATOC Newsletter articles including providing interviews of JATOC Personnel for inclusion.
• Assist the Air Traffic Watch Officer with setting up SkyWatch accounts, various website bookmarks and using the status boards.
• Participate in the JATOC Development Committee meetings.

Qualifications

Number of Years Experience Required:

• 10 years delivering similar support within the aviation industry.

Minimum Education and Certifications Required:

• Bachelor's Degree in relevant field. Degree in Aviation, Engineering, or Math is preferred.

Technical Skills Required:

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Computer Skills:

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Other Knowledge, Skills, and Abilities Required:

• U.S. Citizen or person with valid U.S. Work Visa who has lived in the U.S. for three or more years.
• Must be available for shift work (day, swing, evening) as team operates 24x7x365, including holidays.
• Strong interpersonal, verbal and written communication skills a must.
• Must be highly organized, reliable and have excellent time management skills.
• Must be a team player with a proactive work style.
• While performing the duties of this job, the individual is regularly required to sit, stand, talk, hear and use a computer/keyboard/mouse for several hours on a daily basis.
• May require occasional light lifting of up to 10 pounds.

Candidates selected will be subject to a Government background investigation and must meet eligibility requirements.

CGH offers a comprehensive benefits package to include medical, dental, short- and long-term disability insurance, life insurance, commuter benefit, and flexible spending account. Other benefits include 401K, paid holidays, and Paid Time Off (PTO).

CGH is an Equal Opportunity Employer