What are the responsibilities and job description for the Patient Collections Specialist position at Charleston Gastroenterology Specialist P?
Charleston GI has been developing since 1989, our practice is the first and largest gastroenterology practice in the Lowcountry to operate a physicians’ practice and three nationally certified and state licensed endoscopy centers. Our team includes eleven outstanding Board Certified Gastroenterologists, with a combined experience of over 100 years of treating patients.
We value the health, service, and satisfaction of our patients above all else.
We are a growing GI practice seeking a highly motivated and productive individual to join our team. Candidates must have experience with medical office billing and collections.
Duties include:
- Monitor accounts to identify outstanding debts
- Investigate historical data for each debt or bill
- Take actions to encourage timely debt payments
- Process payments
- Update account status records and collection efforts
- Patient phone calls
- Work with patients to schedule payment arrangements
- Enter patient payments in practice management system, balancing and deposits
- Report on collection activity and accounts receivable status
Requirements:
· Minimum of two years experience involving medical office collections
· Demonstrate proficiency in keyboarding/computer use
· Strong organizational and task prioritization skills
· Patient advocacy focus
· Ability to understand benefit and eligibility issues with insurance carriers
· Ability to communicate with patients in a professional manner
· Excellent problem solving skills
· Perform to company standards of compliance with policies and procedures.
Location: Carnes Crossroads
Hours: Mon-Thursday: 8:30am- 5pm Fridays: 8:30am-1pm