What are the responsibilities and job description for the Admissions Counselor position at Chestnut Hill College?
REPORTS TO: Director of SUS Admissions
DEPARTMENT: SUS Admissions
Duties And Responsibilities
DEPARTMENT: SUS Admissions
Duties And Responsibilities
- Manage all activities related to prospective students, applicants, school districts, and colleges from a specific territory/population
- Attend regional and national college fairs (virtual where applicable)
- Report on recruitment initiatives, including tracking of inquiries, applications, follow-up contacts, campus visits, etc. that allow for the analysis of enrollment strategies
- Manage admissions materials inventory
- Conduct engagement via telephone, email, written, and personal contact with prospective students, families, and school personnel
- Conduct interviews and information sessions for all populations.
- Provide campus tours when needed.
- Promptly respond to phone calls, emails and inquiries
- Conduct weekly call campaigns and meet high-volume weekly call goals
- Manage application flow. Evaluate admissions applications and make admission decisions or recommendations in a timely fashion.
- Work closely with financial aid and other offices on campus to provide information students need to convert acceptances to enrollments
- Assist with the planning of enrollment related events such as Open House, Admitted Student Days, Group Tours, etc.
- Extensive travel is required for in-person recruitment to targeted schools, colleges and events in assigned regions to provide presentations to students and parents, including evening and weekend programs.,
- Frequent evening and weekend availability are required. Peak travel seasons: fall and spring.
- Coordinate special projects as assigned
- Other duties as assigned
- Bachelor’s degree from a recognized college/university required
- Prior experience handling an array of customer service duties
- Interpersonal skills: ability to interact with diverse groups positively and professionally to build strong relationships with prospective families, colleagues, and stakeholders.
- Excellent communication skills: oral and written.
- Sales skills: ability to effectively sell the institution's value amid higher education difficulties.
- Outstanding organizational skills.
- Public Speaking: ability to speak in front of large crowds both in-person and virtually.
- Ability to handle confidential information.
- Time Management skills to meet recruitment targets and deadlines while performing duties off campus (traveling to recruitment events).
- Problem-solving skills: ability to think critically, creatively, and strategically to find solutions to common occurrences.
- Resilience: ability to handle rejection and setbacks to remain persistent in pursuit of enrollment goals.
- Punctuality
- Possess a valid driver’s license and car insurance or the ability to demonstrate the capacity to meet the transportation needs for the position.
- This is a demanding role that requires full-time availability.
Salary : $38,400 - $48,600