What are the responsibilities and job description for the Front of House Manager position at Chick-fil-A?
The Front of House (FOH) Leader is responsible for
- Always delivering an amazing experience that exceeds Chick-fil-A standards.
- Coaching the behaviors of all team members who work in the FOH.
Those behaviors include:
- Sense of Urgency that creates surprisingly fast Speed of Service and Genuine Hospitality
- Attention to detail that ensures systems and processes are followed
- Execution of systems that ensure a refreshingly clean environment
- Maintaining a work environment that ensures and promotes food safety
- Vigilant attention to the organization and appearance of the FOH
Benefits:
- $10 towards break food for every shift worked(3 Hour Shift minimum)
- 401K Match Program for Full-Time Team Members & Leaders
- Healthcare Program
- Paid Sick Time Program
Additional Responsibilities:
- Inventory management
- Maintaining accurate transfer logs
- Maintaining a LEAN production environment
- Coaching, evaluating, and providing accountability for all FOH Team Members
- Troubleshooting and repairing equipment and facilities
- Ensure all necessary preventative maintenance and cleaning on a per set schedule.
Behavior Characteristics:
- Work a maximum of up to forty hours per week in the restaurant
- Focus on systematically and effectively communicating all Kitchen related goals and success factors to Team Members
- Combine critical thinking and practical leadership to create a culture of innovation
- Effectively coach and give direction
- Intentionally and methodically grow and nurture relationships with the staff
- Be able to connect with a multicultural team
- Align hiring, training, daily practices and evaluation practices with the Vision and Mission of the organization.
- Enthusiastically and passionately lead the FOH team
As a Kitchen Leader you will:
- Demonstrate a passion for the business and managing the overall operations
- Find, train, develop and recognize the best people
- Manage daily activities to ensure guests receive excellent customer service
- Demonstrate a strong awareness and concern for food quality and safety
- Adjust to multiple demands and shifting priorities
Chick-fil-A, Inc. is a family owned and privately held restaurant company founded in 1967 by S. Truett Cathy. Devoted to serving the local communities in which its franchised restaurants operate, and known for its original chicken sandwich, Chick-fil-A serves freshly prepared food in more than 2,300 restaurants in 47 states and Washington, D.C.
Salary : $10 - $0