What are the responsibilities and job description for the Hospitality Professional position at Chick-fil-A?
Where hospitality meets heart — and your schedule gets a glow-up.
At Chick-fil-A, our Front of House Team Members are more than order takers — they’re experience makers. Whether you’re handing over a hot meal, greeting someone by name, or mixing up the perfect lemonade, you’ll be the reason our guests leave with a smile.
And here’s the best part: you’ll do it all while enjoying our one-of-a-kind three-day workweek. That’s right — four days off, including a real two-day weekend, to spend how you like.
Work That Works for You
Team members work on one of two consistent teams:
- Monday, Wednesday & Friday (Team Original)
- Tuesday, Thursday & Saturday (Team Spicy)
We offer two shift types:
- Standard shifts (3–8 hours) | $16.50/hour
- Premium shifts (10–12 hours, typically opening or closing) | $17.50/hour, with a 30-hour weekly minimum
What You'll Be Up To
- Order Maestro: Take each guest’s order with a warm welcome and spot-on accuracy.
- Service Superstar: Deliver meals with enthusiasm and keep guests feeling cared for.
- Beverage Boss: Whip up our signature drinks — from hand-squeezed lemonade to classic sweet tea — with flair and precision.
- Restock Rockstar: Keep the front counter stocked and ready to shine.
- Clean Machine: Tidy, wipe, refresh. Create a space that always feels inviting.
- Hospitality Hero: Engage with guests, help solve small hiccups, and make each moment better than expected.
- Team Player: Jump in where needed, cheer each other on, and keep the good vibes (and chicken) flowing.
Who You Are
- Full of good energy. You light up the room (and the shift).
- Guest-obsessed. Helping people is your thing.
- Detail-loving. You notice what others might miss.
- Quick on your feet. You thrive when it’s go-time.
- Dependable. When you say you’ll show up — you do.
- Team-spirited. You love being part of something bigger than yourself.
Perks & Good Stuff
- A consistent 4-day weekend-style schedule (yes, seriously)
- Free food & drinks during your shift (your tastebuds will thank you)
- Growth opportunities with a clear path from team member to leader
- Flexible shifts to fit your life
- Medical, dental, vision & life insurance options (for eligible team members)
- 401(k) matching (also for eligible team members)
- Scholarship opportunities to support your future — wherever it leads
Path to Grow & Earn More
We believe in recognizing your growth — and rewarding it too.
Team Member Pay Path
- Start at: $16.50 or $17.50 (standard or premium)
- Top out at: $18.50
Milestone Raises
- Red ➝ Silver: $0.25
- Silver ➝ Gold: $0.25
- Gold ➝ Diamond Elite: $0.50
Customer-facing positions require strong English proficiency. Spanish proficiency is appreciated but not required. Applicants must be capable of physically demanding tasks, including, but not limited to: lifting 30-50 lbs., lifting above the head, repetitive motion, and standing for extended periods of time. Hospitality professionals may expect to be outdoors for several hours per shift, year-round (with proper safety gear). Reasonable accommodation(s) will be considered upon request.
Chick-fil-A Hillsboro is a multi-unit organization (Chick-fil-A Tanasbourne and Chick-fil-A Tualatin Valley Hwy and 67th Ave locations) owned and operated by Brian Hogan. Growing up, Brian lived in the Willow Creek neighborhood in Hillsboro before moving away at a young age. When he was 16, he started working at a Chick-fil-A in North Carolina. Brian loved serving people at Chick-fil-A, so when he decided he wanted to own a business, he worked to become an Operator. This led him back to Hillsboro, where he now lives with his wife, Jaclyn, and their three daughters.
Salary : $17 - $19