What are the responsibilities and job description for the Morning Team Lead position at Chick-fil-A?
Chick-fil-A Sandy Springs HIRING Hospitality Professionals
We are EXPANDING our team!
Position Description:
The Team Leader’s primary responsibility will be maintaining employee morale while helping the Coordinators and Directors execute and delegate the tasks to team members. This is a critically important role, as its biggest function is bridging the gap between team members and top tier leadership. These should be some of the most positive, outgoing, encouraging people in the store, while being attentive to detail and proactive. They are to be always encouraging the team (general encouragement and encouragement toward goals like speed of service, etc.) They should also be people who have a constant positive attitude and ongoing spirit of camaraderie/teamwork and passion for the entire organization. They run shifts, breaks, delegate tasks/projects, answer questions, help with training, open/close the restaurant, and resolves guests concerns and complaints.
This Team Leader Must Be:
- Honest: has integrity, tells the truth
- Reliable: always on time, calls in rarely and only for good reason
- Humble: values teamwork, doesn’t act superior or irreplaceable, listens
- Polished to Chick-fil-A uniform standards: always wears clean, pressed, complete uniform. Well groomed, with good hygiene
- Positive: has a good attitude and only spreads happiness, not negativity. Avoids gossip
- Tidy & Organized: values cleanliness for themselves and their work area, keeps things clean and organized as they work
- Respectful: treats co-workers and superiors with honor and dignity, listens well
- Problem-solver: embraces challenges, actively thinks about solutions to problems
- Servant-hearted: puts the needs of other before themselves, puts the guest first – always
- Detail-oriented: cares about the little things, embraces excellence
- Highly-productive & fast-paced: can multi-task, works very quickly
- Self-driven: doesn’t need to be constantly told what to do, finds inspiration and motivation inside of themselves. Is a hard worker
- Coachable: doesn’t take feedback harshly, listens and embraces growth
Leadership Benefits:
- Pay Scale: $15-18
- Starting at 1 week paid vacation
- Paid 30 minute break during shifts
- Break Food Provided
- Quarterly Performance Reviews with potential for raise
- Opportunities for Advancement
Salary : $15 - $18