What are the responsibilities and job description for the Team Leader position at Chick-fil-A?
We are looking for an experienced Restaurant Team Leader to organize and oversee the daily operations of our restaurant. You will be work with our Operations Directors ensure that our business is well-coordinated and productive by managing its procedures and coaching its people. The area of responsibility for this role is very wide and thus requires thorough knowledge of various company processes. The ideal candidate must be competent and able to plan many different kinds of operational activities. He/She must be an excellent leader who can discover the most efficient ways to run the business. The goal is to safeguard and augment the efficiency of the company’s operations to facilitate accelerating development and long-term success.
Responsibilities
- Complete our Operations Development and Leadership Development curriculums to prepare for success in the role
- Liaise with superior to make decisions for operational activities and set strategic goals
- Plan and monitor the day-to-day running of business to ensure smooth progress
- Coach and Develop Team Members to pursue excellence in their roles
- Regularly evaluate and innovate business procedures to drive improvement and growth
- Coordinate with Director Team to review monthly performance goals, developing systems to drive the team toward greater performance.
Skills
- Proven experience leading teams and driving performance
- Excellent organizational and leadership abilities
- Outstanding communication and people skills
- Working knowledge of data analysis and performance/operations metrics