Administrative Support and Billing Specialist

Description

As an Administrative Support & Billing Specialist, you will work under the FCS Quality Assurance and Billing Manager to manage billing processes, provide administrative support, and ensure compliance with financial and contractual guidelines. Your role will involve processing invoices, maintaining accurate records, supporting staff with administrative tasks, and ensuring smooth daily operations. This is an opportunity to play a crucial role in the success of family-centered services by ensuring financial accuracy and operational efficiency.

WHAT YOU’LL DO (AND WHAT’S IN IT FOR YOU):

Billing & Financial Accuracy

• Process and verify invoices,  ensuring accuracy and compliance with state and agency requirements.
• Track service authorizations, billing records, and reimbursements to ensure timely payments.
• Maintain accurate financial records and assist with audits by ensuring all documentation is complete and accessible.
• Collaborate with the Quality Assurance and Billing Manager to identify and resolve billing discrepancies.

Administrative Support & Office Coordination

• Assist in maintaining organized records for client services, financial transactions, and program documentation.
• Provide general administrative support to staff, including scheduling, document preparation, and communication with external agencies.
• Support staff with data entry and report generation, ensuring compliance with contractual requirements.
• Coordinate meetings, training sessions, and internal events, ensuring all logistical needs are met.

Communication & Compliance

• Act as a liaison between billing teams, program staff, and external agencies to ensure efficient operations.
• Ensure compliance with state and federal regulations regarding documentation and billing procedures.
• Assist in training staff on billing procedures and administrative policies to promote consistency across the organization.
• Monitor service contracts and authorizations to prevent lapses in billing or compliance.

Requirements

  Education & Experience: 

• Associate degree required; bachelor’s degree preferred in accounting, business administration, or a related field.
• Two years of experience in billing, administrative support, or financial processing.
• Experience working in human services or healthcare billing is a plus.

Technical & Organizational Skills: 

• Proficiency in billing software, spreadsheets (Excel), and data management systems.
• Strong ability to multitask, stay organized, and meet deadlines in a fast-paced environment.

Attention to Detail: 

• Must have a high level of accuracy in processing invoices and maintaining records.

Other Requirements: 

• Valid driver’s license & reliable transportation may be required for occasional travel.
• Ability to handle sensitive financial and client information with professionalism.