Newborn Hearing Technician Supervisor

Job Overview

The Newborn Hearing Technician Supervisor is responsible for hiring, supervising, managing performance and developing newborn hearing technician staff. The position provides oversight of patient care and manages patient flow in the required clinic and is responsible for ensuring appropriate care is provided is partnership with other clinical staff. The supervisor provides oversight to the education to parents pertaining to the relevance of hearing screening and early intervention, and records patient information and hearing screen results.

• Preference will be given to applicants who currently work for Envision at AdventHealth.
  
  

POPULATION SPECIFIC CARE

Neonate - <30 days

Infancy - >30 days to 1yr

Essential Functions

An employee in this position may be called upon to do any or all of the following essential functions. These examples do not include all of the functions which the employee may be expected to perform.

• Directs day-to-day activities of the Newborn Hearing Technicians.
• Assigns and reviews work, provides work instruction and develops team members. Evaluates performance of team members, providing continuous feedback. Manages discipline and performance issues; hires and fires team members. Identifies resource needs and develops recommendations for meeting needs.
• Manages patient flow.
• Insures proper training and orientation of new staff.
• Implements quality improvement activities.
• Collaborates with department management team in promoting customer focused delivery of service.
• The Supervisor may also perform the work of a Newborn Hearing Technician including: performing newborn hearing screenings, coordinating and completing post-discharge follow-up care, and phone triage.
• Complies with all regulatory standards, hospital policies/procedures and quality/patient safety standards.
• Complies with OSHA regulations, infection control protocols, CHCO patient safety policies, Joint Commission regulations, National Patient Safety Goals (NPSG), and QSRS filing
  
  

SCOPE AND LEVEL

Guidelines: Guidelines are in the form of stated objectives for the section, unit, function, or project. Performs most elements of supervision over 50% of the time. May also perform the work of front line staff as needed.

Complexity: Work assignment is generally unstructured and employee is responsible for assigning and supervising a variety of functions to achieve the objectives of the section, unit, or project. Duties performed involve weighing and evaluating factors requiring judgment, analytical ability, and problem solving.

Decision Making: Employee is responsible for simultaneous coordination and supervision of several functions, programs, or projects in various stages of completion. Primary responsibility is for arranging and directing the work of two or more employees.

Communications: Contacts are of a non-prescribed nature involving the negotiation and resolution of problems and where exceptional degrees of discretion, judgment, and specialized knowledge are required in carrying out the programs and policies of an organization.

Supervision Received: Under managerial direction, the employee has personal accountability for carrying out the work objectives of an organizational unit or section within the scope of established guidelines and the mission of the organization or department. Employee is expected to resolve problems that arise in the normal course of the work. Work may be discussed with higher level supervisors and reviewed for soundness of judgment and feasibility of decisions.

Minimum Qualifications

Education, Experience, Licensure, Certification

EDUCATION – High school diploma or equivalent

EXPERIENCE – Four years of experience in Newborn Hearing Screening and utilization of related equipment

EQUIVALENCY – None

CERTIFICATION(S) – CPR and Basic Life Support (BLS) for Healthcare providers

LICENSURE - none

Salary Information

Pay is dependent on applicant's relevant experience.

Hourly Range: $23.54 to $35.31

Benefits Information

Here, you matter. As a Children’s Hospital Colorado team member, you will receive a competitive pay and benefits package designed to take care of your needs that includes base pay, incentives, paid time off, medical/dental/vision insurance, company provided life and disability insurance, paid parental leave, 403b employer match (retirement savings), a robust wellness program, and access to professional development tools, including an education benefit to help you advance your career.

As part of our Total Rewards package, Children's Colorado offers an annual employee bonus program that rewards eligible team members based on organizational performance. If organizational goals are met for the year, the bonus is paid out the following April.

Children’s Colorado delivers annual base pay increases to eligible team members based on their performance over the previous year.

EEO Statement

It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or any other status protected by law or regulation. Be aware that none of the questions are intended to imply illegal preferences or discrimination based on non-job-related information. The position is expected to stay open until the posted close date. Please submit your application as soon as possible as the posting is subject to close at any time once a sufficient pool of qualified applicants is obtained.

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of attendance at or graduation from an educational institution. You will not be penalized for redacting or removing this information.