Operations Services Coordinator

POSITION OVERVIEW

The Operations Services Coordinator plays a crucial role in supporting the day-to-day operations of the organization. This position involves working closely with multiple departments to ensure smooth workflow, efficiency, and compliance with established procedures.

PRINCIPAL DUTIES AND RESPONSIBILITIES

Administrative Support –

• Answer phone calls from the main line and direct to the appropriate person.
• Check in visitors and verify they have received site-specific safety training if applicable.
• Sort non-financial mail and distribute it to the addressee.
• Arrange for visitor/group lunches as needed.

Logistics and Coordination –

• Assist with travel arrangements for various employees.
• Inter-department schedule coordination.
• Assist inter-site visitors with securing office space during their visits.
• Manage conference room calendars.

Office Management -

• Prepare conference rooms for visitors and maintain conference room equipment.
• Issue FOBs to visitors as needed and verify they are returned.
• Assist with emergency evacuations by retrieving the visitor/employee log and taking attendance.

Communications –

• Update digital signage for visitors and special events with the assistance of the Human Resources Department.
• Update employee notice boards as needed.

Facilities & Supplies Management –

• Keep office, kitchen, and breakroom supplies stocked.
• Manage cleaning service activities and performance.
• Supports production with uniform service management.

Data Entry and Analysis –

• Excel data entry and various projects.
• Scan batch sheets and file.
• Finalize document change process for controlled documents within QMS/EMS.
• Inventory reconciliation within SAP, as needed.

• Active member of the CHT USA Employee Engagement Committee, inclusive of event management, organization and clean-up, site-wide communication, decorating, etc.

• Responsible for indirect purchases of administrative/office supplies (non-departmental supplies)

• All other duties, as assigned.

EDUCATION, TRAINING AND EXPERIENCE REQUIREMENTS

Education & Experience

• High School Diploma or GED
• 1 year customer service experience (preferred)
• 3 years computer literacy (preferred)
• ERP system experience (preferred, i.e. SAP, Oracle, Sage)

Knowledge & Skills

• Proficiency in verbal and written communication.
• Excellent attention to detail.
• Excellent organizational and multitasking skills
• Must be flexible, able to change work duties without prior notification.
• Strong Microsoft Office skills with focus on Outlook, Excel and PowerPoint.
• Able to comply with ISO 9001 and 14001 requirements.

PERSONAL ATTRIBUTES

• Ability to work effectively with team members who come from a broad spectrum of disciplines and communication styles.
• Strong interpersonal; written and oral communication.
• Ability to handle a multitude of different situations; sometimes simultaneously.
• Strong organizational and time-management skills, including ability to handle multiple tasks simultaneously.
• Humble and willing to seek knowledge without hesitation.

Job Type: Full-time

Pay: $16.00 - $21.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Morning shift

Work Location: In person

Salary : $16 - $21