Inside Sales Representative

About Us

Since first establishing our business in 1987, CIMTEC has become one of the industry's largest, most progressive, responsive and trusted providers of automation solutions. Our work ranges from fully vetting and supplying automation products to designing and implementing complete, state-of-the-art automation systems. Headquartered in Charlotte, NC, CIMTEC has offices in strategic locations throughout North Carolina, South Carolina and Virginia.

Our staff offers wide-ranging expertise from engineering to repair to sales. We never stop studying the latest technology, including networking, open architecture, safety, and enterprise systems.
Position: Inside Sales RepresentativeSummary: Provides excellent service through building relationships with existing customers as well as offering additional products and services to meet their demands and proactively targets new customers by performing the following duties.
Duties and Responsibilities include the following. Other duties may be assigned. * Increases business by building better relationships with existing top customer base.

• Handles inbound calls and emails to convert into sales.
• Sells additional products and services to customers proactively.
• Communicates what products we have and adapts them to the customers’ needs.
• Provides workable alternatives to customer problems.
• Generates new business by proactively calling previous customers.
• Makes outbound lead follow-up calls to potential and existing customers by telephone and e-mail to qualify leads and sell products and services.
• Fields technical calls and questions when applicable.
• Prepares quotes for customers.
• Enters new customer data and other sales data for current customers into CRM.
• Takes part in special projects as needed.
• Performs other related duties as assigned.

Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Language Ability:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Math Ability:
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability:
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills:
To perform this job successfully, an individual should have knowledge of Microsoft Word, Microsoft Excel, accounting software, inventory software, internet software, and order processing systems.
Education/Experience:
Associate degree (A.A./A.S.) or equivalent from two-year college or technical school; and six months to a year related experience and/or training; or equivalent combination of education and experience.

Knowledge, Skills and Other Abilities:

• Time management skills
• Oral and written communication skills
• Professionalism

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and talk and hear. The employee is frequently required to use hands. The employee is occasionally required to stand, walk, reach with hands and arms, and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
EQUAL OPPORTUNITY EMPLOYER | DRUG-FREE WORKPLACE
Cimtec Automation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. Cimtec Automation is a drug-free workplace.
NO AGENCIES PLEASE
No agencies please. Any unsolicited resumes sent to Cimtec Automation from a third party, such as an Agency, including unsolicited resumes sent to Cimtec Automation mailing address, fax machine or email address, or directly to Cimtec Automation employees will be considered Cimtec Automation property. Cimtec Automation will not pay a fee for any placement resulting from the receipt of an unsolicited resume.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Charlotte, NC: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location