What are the responsibilities and job description for the Information Technology Onsite Technician position at Cinch I.T.?
Cinch I.T., Inc. has been providing I.T. services in the Massachusetts area since 2004. We specialize in highly customized, state-of-the-art technology solutions for organizations of all sizes and industries, including Healthcare, Investment & Financial, Construction & Industrial, Insurance, Law, and more. Our goal is to understand your business and goals before recommending any solutions. We pride ourselves on becoming an extension of your company, offering 24x7x365 monitoring, proactive approaches, all-inclusive pricing, and secure network solutions with backup and disaster recovery.
This is a full-time hybrid role for an Onsite Technician at Cinch I.T. located in Atlanta, GA, with some flexibility for remote work. The Onsite Technician will be responsible for troubleshooting technical issues, providing technical support, delivering exceptional customer service, and conducting training sessions.
- Troubleshooting and Technical Support skills
- Experience in Information Technology
- Strong customer service skills
- Ability to conduct training sessions
- Excellent communication skills, both written and verbal
- Detail-oriented and ability to work independently
- Experience in the cybersecurity field is a plus
- Related certifications (e.g., CompTIA A , Network , Security ) are a plus