What are the responsibilities and job description for the Full-Time Hotel Front Desk Associate – Fairfield, CT position at Circle Hotel Fairfield & Hotel Hi-Ho?
SCHEDULE:
Mainly 3 PM - 11 PM shifts with some 7 AM - 3PM shifts; weekends required (4 - 5 shifts per week)
OUR COMPANY:
We own and operate two chic hotel properties—Circle Hotel and Hotel Hi-Ho—in Fairfield, CT. Unlike chain hotels, we foster a creative, collaborative, and hands-on environment where team members are encouraged to think independently and contribute meaningfully to our guest experience.
JOB SUMMARY:
We’re looking for a reliable, guest-focused Front Desk Associate to join our high-energy team. You’ll be the face of the hotel, responsible for welcoming guests, managing reservations, handling guest inquiries, and ensuring smooth daily operations. This is a great opportunity for someone who thrives in a fast-paced, tech-forward hospitality setting and is eager to grow within the industry.
CORE RESPONSIBILITIES:
- Greet guests and manage check-in/check-out processes
- Handle reservations, calls, and guest inquiries
- Resolve issues promptly with a guest-first attitude
- Assist with light administrative tasks and reporting
- Ensure accurate billing and maintain shift balances
- Be a knowledgeable local resource for guests
- Embrace and adapt to new technology and systems
- Weekend and holiday availability required
- Evening shifts are required (3pm - 11pm)
ESSENTIAL SKILLS AND CHARACTERISTICS
- 1 year of hotel or relevant hospitality experience
- Strong communication, multitasking, and problem-solving skills
- Tech-comfortable and quick to learn new tools
- Self-motivated, dependable, and highly organized
- A team player who also works very well independently
HOW TO APPLY:
Please email your resume and any relevant experience. No phone calls.
Job Type: Full-time
Pay: From $19.00 per hour
Benefits:
- Paid time off
Work Location: In person
Salary : $19
