HOUSING ASSISTANCE SPECIALIST I

Position Information

Opening Doors to Safe, Stable Housing !

Start your rewarding career with the City and County of Honolulu today!

Ready for work that connects people to housing solutions that matter ? The Department of Community Services , Community Assistance Division is seeking a community-centered Housing Assistance Specialist I ! This full-time, permanent role, located in Honolulu, involves learning and applying basic rules, methods, and work processes used in the Section 8 Housing Assistance Programs.

What You Will Do

• Process housing applications by evaluating income documentation, verifying financial data, and determining eligibility for Federal Section 8 programs.
• Conduct educational briefings for tenants and landlords to explain program regulations, housing quality standards, and participant responsibilities.
• Facilitate housing placements by reviewing rental agreements, coordinating unit inspections, and initiating rental assistance payments.
• Manage ongoing caseloads through annual reexaminations and adjusting payment levels based on changes in family income or circumstances.
• Maintain program compliance by documenting case files, mediating landlord-tenant disputes, and performing fraud investigations.
• Perform other related duties as needed.
  
  

Special Working Conditions

• Work schedule is Monday - Friday from 7:45 a.m. until 4:30 p.m.
  
  

Career Progression

Grow your career through our structured Housing Assistance Specialist series. New hires enter at Level I and can progressively advance to Level III as they gain expertise. High-performing specialists who demonstrate advanced technical knowledge and mastery of program regulations may be further promoted to Housing Assistance Specialist IV and beyond, including supervisory and administrative leadership roles.

The Career Progression Is As Follows

Class Title

Salary Range Current Pay

Housing Assistance Specialist I SR-16 $ 4,243

Housing Assistance Specialist II SR-18 $ 4,590

Housing Assistance Specialist III SR-20 $ 4,961

Housing Assistance Specialist IV SR-22 $ 5,369

Housing Assistance Specialist V SR-24 $ 6,043

Housing Assistance Specialist VI (Supervisory) SR-26 $ 6,535

Housing Assistance Specialist VII (Administrative) SR-28 $ 7,351

Enjoy excellent employment benefits including generous time off (up to 21 vacation days, 21 sick leave days, and holidays), comprehensive health coverage, retirement plan, career development, and much more! View details about all our available benefits by clicking on the “Benefits” tab at the top of this posting or visiting https://www.honolulu.gov/dhr/benefits/ .

Apply today and take the first step toward a lasting career!

Additional Job Information

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Minimum Qualification Requirements

At time of application, you must be a citizen, national or permanent resident alien of the United States of a non-citizen eligible under federal law for unrestricted employment.

Education Requirement

Equivalent to graduation from an accredited college or university.

Substitution: Work experience may be substituted for a bachelor's degree on a year-for-year basis. Such experience must have provided the knowledge, skills, and analytical ability normally gained from attainment of a bachelor's degree.

For Example

• Four (4) years of professional work experience, in any occupation, may substitute for a general bachelor's degree.
• Four (4) years of general work experience (does not need to be professional level experience) in case management/social services/eligibility work or relatedmay substitute for a general bachelor's degree.
  
  

Education Verification: Education information must be listed clearly on your application. If available, please attach a legible electronic copy of your diploma, official transcripts, and/or applicable foreign credential evaluation to your application. As part of the hiring process, you may be asked to furnish documentation to verify your education to move forward for further consideration.

Must Be Able To

• Perform basic research methods and techniques
• Apply problem solving methods and techniques
• L earn the philosophy, principles, concepts and work processes pertinent to the housing assistance program
• L earn, interpret and apply rules, regulations, policies and procedures of the program
• L earn interviewing principles and techniques
• D eal tactfully and effectively with others
  
  

Examination Process

If you qualify for the position, your name will be eligible for consideration for the current vacancy and future job openings with this job title. Screening will be based on the education, experience, and other job-related information provided in your application. Failure to provide sufficient information may result in your application being rejected or your receiving a lower rating. All information provided on an application is subject to verification. As applicable, false or misleading statements or omissions of material facts are grounds for disqualification and/or termination of employment with the City and County of Honolulu.