What are the responsibilities and job description for the Childcare Lead position at City of Boulder, CO?
JOB
It’s a great time to join the City of Boulder!
Application Deadline:
February 29, 2024
Hiring Range:
$18.30 - $22.40
This is a part-time hourly position.
Scheduled Weekly Hours:
20
Benefit Eligibility Group:
Seasonal Type 1
Locate the Benefit Eligibility Group value on the Employee Benefit Eligibility document to identify the benefits offered for this job.
Job Description Summary:
Under general supervision of the Facility Operations Coordinator, delivers exceptional customer service to patrons and provides care to the children participating in the drop-in childcare program. Provides daily oversite of the drop-in childcare program and staff. Assists with childcare operations and performs related duties as required.
Job Description:
ESSENTIAL DUTIES AND RESPONSIBILITIES
Provides excellent customer service to the parents and children using the childcare program. This includes the following:
Interacts with the Department of Parks and Recreation childcare customers by greeting patrons, answering phones, providing information about services and programs, checking children in and out of the room, and providing general care to children aged 6 months to 8 years old
Communicates effectively with facility patrons in person and over the phone to market and promote the childcare program, which may include giving tours and preparing flyers.
Responsible for safety measures and procedures, and equipment maintenance. This includes, but is not limited to the following:
Provides input to supervisor and/or department for development of safety measures.
Ensures seasonal staff and children follow all safety measures, this includes enforcing safety policy and procedures, taking proper care of equipment and maintenance of equipment/materials.
Anticipates unsafe circumstances and acts accordingly to prevent accidents. Responsible for the safety of self, others, materials, and room environment.
Assists supervisor in coordinating with Facility Asset Management (FAM) staff regarding the replacement, refurbishment and renovation of the childcare area and on-going maintenance and repair schedules.
Completes accident and incident reports and submits to the supervisor regarding accidents/incidents reported by seasonal staff.
Serves as a lead worker. This includes, but is not limited to the following:
Takes lead to oversee day-to-day activities of seasonal childcare staff
Ensures that excellent customer service is provided to the children and parents/caregivers served.
Resolves customer concerns, incidents, and issues as they occur
Provides on-going childcare education and best practices to seasonal staff.
Remains current in the knowledge of childcare trends, training and equipment and provides recommendations to the supervisor to assist in ensuring program follows current guidelines and best practices.
Assists in childcare staff training of safe teaching methods and department policies and procedures
Assists in establishing the childcare program’s policies, procedures, and program hours.
Performs a variety of administrative functions such as filing, making and maintaining signs, maintaining the Voice Mail menu system, updating information boards and flyers, maintaining brochure racks and providing support for various center employees.
Other:
Performs related duties as required to meet the needs of the city.
Takes proper safety precautions to prevent accidents. Responsible for the safety of self, others, materials, and equipment.
Uses all required safety equipment and follows all safety regulations, policies and procedures. Reports all accidents and damage to city property.
Responsible for knowing and complying with all city and department policies; participating in professional trainings and development; and adhering to attendance and workplace attire policies.
MINIMUM QUALIFICATIONS
Interest, desire, ability and commitment to provide excellent customer service in person and over the telephone.
Demonstrated excellent interpersonal skills including the ability to establish and maintain effective working relationships with diverse people in an organizational context.
Ability to deal tactfully and effectively with the public.
Demonstrated organizational skills including attention to detail.
Effective verbal and written skills.
Ability to give instructions and to monitor the work of employees.
Physical ability to participate in play activities.
Upper body strength to lift children and carry supplies and equipment.
Ability to ensure all practical safety measures are observed for children aged six months through five years.
Able to be energetic and sensitive to the needs of the children and parents we serve.
Good math skills.
Have and maintain acceptable background information including CBI criminal conviction history
PREFERRED QUALIFICATIONS
College degree or course work in early childhood education or a related field.
Experience working with children aged six months through five years in a public recreation facility.
Excellent customer service skills.
Previous lead worker experience.
Experience with Microsoft Office.
Bilingual in English and Spanish (Conversational level Spanish).
REQUIRED EDUCATION AND EXPERIENCE
High School diploma or equivalent
Three (3) years of experience working in a childcare environment or any equivalent combination of education and experience.
SUPERVISION
Supervision Received: Recreation Program Lead
Supervision Exercised: None
WORKING CONDITIONS AND REQUIREMENTS
Physical and Mental Effort
Sufficient clarity of speech and hearing or other communication capabilities that permits the employee to communicate effectively on the telephone and in person. Sufficient vision or other powers of observation that permits the employee to review, evaluate and prepare a variety of written documents and materials. Sufficient manual dexterity that permits the employee to operate computer equipment and other office equipment. Sufficient personal mobility and physical reflexes, which permits the employee to work in a childcare setting and participate in play activities. Upper body strength to lift children and carry supplies and equipment. Work may include extended periods of time viewing a computer video monitor and/ or operating a keyboard or participating in play activities. Ability to work under stress from demanding deadlines, public contact, and changing priorities and conditions.
Work Environment
Works primarily in a clean, comfortable environment. Works in a setting subject to continuous interruptions and background noises.
Machines and equipment used:
Frequently uses standard office equipment including personal computers, telephones, calculators and copy/fax machines.
Additional Job Description:
Last updated: October 2023
The City of Boulder is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected statute. For individuals with disabilities who would like to request an accommodation, please send a request to HR@bouldercolorado.gov.
It’s a great time to join the City of Boulder!
Application Deadline:
February 29, 2024
Hiring Range:
$18.30 - $22.40
This is a part-time hourly position.
Scheduled Weekly Hours:
20
Benefit Eligibility Group:
Seasonal Type 1
Locate the Benefit Eligibility Group value on the Employee Benefit Eligibility document to identify the benefits offered for this job.
Job Description Summary:
Under general supervision of the Facility Operations Coordinator, delivers exceptional customer service to patrons and provides care to the children participating in the drop-in childcare program. Provides daily oversite of the drop-in childcare program and staff. Assists with childcare operations and performs related duties as required.
Job Description:
ESSENTIAL DUTIES AND RESPONSIBILITIES
Provides excellent customer service to the parents and children using the childcare program. This includes the following:
Interacts with the Department of Parks and Recreation childcare customers by greeting patrons, answering phones, providing information about services and programs, checking children in and out of the room, and providing general care to children aged 6 months to 8 years old
Communicates effectively with facility patrons in person and over the phone to market and promote the childcare program, which may include giving tours and preparing flyers.
Responsible for safety measures and procedures, and equipment maintenance. This includes, but is not limited to the following:
Provides input to supervisor and/or department for development of safety measures.
Ensures seasonal staff and children follow all safety measures, this includes enforcing safety policy and procedures, taking proper care of equipment and maintenance of equipment/materials.
Anticipates unsafe circumstances and acts accordingly to prevent accidents. Responsible for the safety of self, others, materials, and room environment.
Assists supervisor in coordinating with Facility Asset Management (FAM) staff regarding the replacement, refurbishment and renovation of the childcare area and on-going maintenance and repair schedules.
Completes accident and incident reports and submits to the supervisor regarding accidents/incidents reported by seasonal staff.
Serves as a lead worker. This includes, but is not limited to the following:
Takes lead to oversee day-to-day activities of seasonal childcare staff
Ensures that excellent customer service is provided to the children and parents/caregivers served.
Resolves customer concerns, incidents, and issues as they occur
Provides on-going childcare education and best practices to seasonal staff.
Remains current in the knowledge of childcare trends, training and equipment and provides recommendations to the supervisor to assist in ensuring program follows current guidelines and best practices.
Assists in childcare staff training of safe teaching methods and department policies and procedures
Assists in establishing the childcare program’s policies, procedures, and program hours.
Performs a variety of administrative functions such as filing, making and maintaining signs, maintaining the Voice Mail menu system, updating information boards and flyers, maintaining brochure racks and providing support for various center employees.
Other:
Performs related duties as required to meet the needs of the city.
Takes proper safety precautions to prevent accidents. Responsible for the safety of self, others, materials, and equipment.
Uses all required safety equipment and follows all safety regulations, policies and procedures. Reports all accidents and damage to city property.
Responsible for knowing and complying with all city and department policies; participating in professional trainings and development; and adhering to attendance and workplace attire policies.
MINIMUM QUALIFICATIONS
Interest, desire, ability and commitment to provide excellent customer service in person and over the telephone.
Demonstrated excellent interpersonal skills including the ability to establish and maintain effective working relationships with diverse people in an organizational context.
Ability to deal tactfully and effectively with the public.
Demonstrated organizational skills including attention to detail.
Effective verbal and written skills.
Ability to give instructions and to monitor the work of employees.
Physical ability to participate in play activities.
Upper body strength to lift children and carry supplies and equipment.
Ability to ensure all practical safety measures are observed for children aged six months through five years.
Able to be energetic and sensitive to the needs of the children and parents we serve.
Good math skills.
Have and maintain acceptable background information including CBI criminal conviction history
PREFERRED QUALIFICATIONS
College degree or course work in early childhood education or a related field.
Experience working with children aged six months through five years in a public recreation facility.
Excellent customer service skills.
Previous lead worker experience.
Experience with Microsoft Office.
Bilingual in English and Spanish (Conversational level Spanish).
REQUIRED EDUCATION AND EXPERIENCE
High School diploma or equivalent
Three (3) years of experience working in a childcare environment or any equivalent combination of education and experience.
SUPERVISION
Supervision Received: Recreation Program Lead
Supervision Exercised: None
WORKING CONDITIONS AND REQUIREMENTS
Physical and Mental Effort
Sufficient clarity of speech and hearing or other communication capabilities that permits the employee to communicate effectively on the telephone and in person. Sufficient vision or other powers of observation that permits the employee to review, evaluate and prepare a variety of written documents and materials. Sufficient manual dexterity that permits the employee to operate computer equipment and other office equipment. Sufficient personal mobility and physical reflexes, which permits the employee to work in a childcare setting and participate in play activities. Upper body strength to lift children and carry supplies and equipment. Work may include extended periods of time viewing a computer video monitor and/ or operating a keyboard or participating in play activities. Ability to work under stress from demanding deadlines, public contact, and changing priorities and conditions.
Work Environment
Works primarily in a clean, comfortable environment. Works in a setting subject to continuous interruptions and background noises.
Machines and equipment used:
Frequently uses standard office equipment including personal computers, telephones, calculators and copy/fax machines.
Additional Job Description:
Last updated: October 2023
The City of Boulder is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected statute. For individuals with disabilities who would like to request an accommodation, please send a request to HR@bouldercolorado.gov.