OFFICE SPECIALIST I (TRANSIT)

Coordinates and performs a wide variety of administrative support work. Responsible for providing primary clerical support and performing complex clerical duties.

• Office Specialist I Rate of Pay: $19.09 - $28.36*
• Office Specialist II Rate of Pay: $19.88 - $29.51*

*New employees are typically hired at the first step in the pay range.EDUCATION & EXPERIENCE:

Classification	Minimum Education	Minimum Experience
Office Specialist I	High School Diploma or GED	Two (2) years working in an office environment performing clerical duties.*
Office Specialist II	High School Diploma or GED	Three (3) years working in an office environment performing clerical duties.*

*Or any combination of education, training and experience which demonstrates the ability to perform the essential functions of the position.

LICENSING & TRAINING:

• Valid State Driver's License

ESSENTIAL FUNCTIONS: 
Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills, and other characteristics.  This list of tasks is ILLUSTRATIVE ONLY, and not a comprehensive listing of all functions and tasks performed by positions in this class.

• Maintains calendar of appointments.
• Schedules and/or coordinates meetings and ensures all necessary arrangements are made and materials are prepared.
• Performs a variety of secretarial and administrative support work; including coordinating and making travel arrangements and maintenance of confidential files.
• Relays information and directives to all personnel.
• Composes and types routine correspondence; prepares and processes invoices, purchase orders and requisitions.
• Assists the department in the area of responsible administrative tasks requiring considerable use of independent judgment and initiative.
• Provides administrative support in maintaining data and tracking records necessary for the administration of grants.
• Receives forms and other documents and prepares them for processing; ensures documents are complete with proper signatures and other written information.
• Composes routine correspondence and proofreads/edits documents; checks forms and materials for accuracy and completeness.  
• May perform cash handling duties and accountability tasks for appropriate and accurate reporting.
• May screen and distribute mail to appropriate personnel.
• Answers telephone calls.
• May be utilized for frontline assistance, directing the general public to appropriate departments. 
• Assists staff by providing information as requested to customers.
• May transcribe reports and interviews.
• Handles a wide variety of contact with high-level government officials and the public, resolving problems and complaints.
• Processes requisitions, invoices, contracts, budget estimates and expenditures
• May process and submit Department payroll documents.
• Types or uses word processor to prepare a variety of documents; inputs data into computer records and generates reports.
• Maintains files and data consisting of confidential and sometimes sensitive material.
• May take and transcribe messages.
• Maintains supplies and inventory; creates and maintains files.
• Provides exceptional customer service to internal and external customers.
• Performs related work as required.

KNOWLEDGE OF:

• Modern office practices and procedures. 
• Working knowledge of computer word processing, spreadsheets, and database software programs.
• Business English, spelling, and grammar. 
• Recordkeeping and filing procedures.

SKILL IN: 

• Operating personal computer and computer software, along with office equipment: calculator, telephone, fax machine, and copy machine.
• Correct business grammar.
• Strong organizational skills.

ABILITY TO:

• Organize and plan the work of an office. 
• Communicate effectively verbally and in writing. 
• Establish and maintain effective working relationships with applicants, employees, City officials, and the general public. 
• Maintain confidential and sensitive information. 
• Carry out assigned projects to their completion. 
• Produce written documents with clearly organized thoughts using proper sentence structure, punctuation and grammar. 
• Ability to enter data or information into a computer terminal, PC or other keyboard device.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms.  The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The noise level in the work environment is usually moderately quiet.

Salary : $19 - $28