What are the responsibilities and job description for the Community Liaison position at City of Cascade Locks?
GENERAL STATEMENT OF DUTIES:
· Work with City of Cascade Locks stakeholders (Residents, businesses, staff, vendors, etc) to promote a positive and neighborly attitude towards the enforcement of the City’s Ordinances, goals and objectives.
· Prepares and deliver written and oral communication to stakeholders with the purpose of identifying and recommending solutions to violations of City ordinances through friendly engagement and partnership.
· Promote and help connect stakeholders with city programs and opportunities offered within the City of Cascade Locks.
SUPERVISION RECEIVED:
· Work is performed under the general supervision of the City Administrator.
SUPERVISION EXERCISED:
· None
PRINCIPAL DUTIES AND RESPONSIBILITIES:
· identifying and recommending solutions to violations of City ordinances through friendly engagement and partnership.
· Document issues and resolutions including photos, written and verbal correspondence, recommendations actions, agreements, actions taken, costs and resolution.
· Work with City legal staff to present required findings for any court proceedings.
· Work with the City Administrator to develop and update the processes of the City’s Community Liaison.
· Work with the City Recorder to develop and implement a digital tracking system for issues, complaints and resolutions that follow City and State record retention requirements.
NECESSARY KNOWLEDGE, SKILL, AND ABILITY:
· Excellent public relations and interpersonal skills to maintain composure, self-control and professional demeanor while interacting with stakeholders under adverse circumstances.
· Ability to resolve misunderstandings and/or conflicts with complainants, property owners, neighborhoods, agencies and others.
· Ability to express ideas and convey information effectively, in writing, orally, and in public settings such as community forums and legal proceedings.
· Ability to facilitate cooperation and reasonable compliance with laws and regulations.
· Ability to affectively use computers hardware and software, printers, scanners and other office equipment.
· Ability to work cooperatively with stakeholders including City Council, City administration, City staff, local residents and businesses and community partners organizations such as the Port of Cascade Locks.
· Ability to work with minimal supervision.
MINIMUM QUALIFICATIONS:
· Must possess valid driver’s license.
· Ability to work in inclement weather and uneven terrain.
· Ability to work evenings and weekends as well as normal business hours.
EXPERIENCE DESIRED:
· 2 years in frontline customer service.
EDUCATION:
· High School Diploma or equivalent.
PRE-EMPLOYMENT REQUIREMENTS:
Pre-employment drug screen; educational and experience verification. Demonstrated skills and ability to perform essential functions.
Job Type: Part-time
Pay: $18.00 - $22.00 per hour
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $18 - $22