What are the responsibilities and job description for the Administrative Assistant, Senior position at City of Cedar Rapids?
The City of Cedar Rapids is looking for an Administrative Assistant, Senior with a passion for customer service and solving problems, for the City Manager’s Office to support our senior staff. Someone who is skilled in communication, multi-tasking, and critical thinking who is also highly proficient with current office software and technologies would be an ideal candidate for this role.
At the City, we are committed to employing individuals who reflect our community’s diverse backgrounds and this position is crucial in the success and strategic direction of a growing and evolving community. We appreciate and leverage the vast experience individuals bring beyond the technical requirements of a job. If you are an individual with similar experience listed here please consider applying. Experience and skills combined with commitment to our core values is key to building a greater community now and for the next generation.
About our Community
Nestled in the heart of Iowa, Cedar Rapids is our vibrant and diverse community known for its rich history, culture, and natural beauty. Our city has a strong sense of community which can be seen at any of our numerous parks, recreational opportunities, and family-friendly events year round. You can also explore our thriving downtown district, filled with shops, restaurants, and entertainment options, or take a stroll along the Cedar River, which runs through the heart of the city. Cedar Rapids - Why you should live here!
About this Opportunity
This position provides a wide range of complex and confidential administrative support to senior staff and assists visitors and the public both in-person and on the phone. Additionally, the role monitors and coordinates responses to inquiries from the MyCR customer service web portal, maintains staff calendars, and provides high level administrative support.
- Serves as primary initial contact for the City Manager’s Office; answers department telephone calls, receives and greets visitors to the office, and provides information to or refers callers and visitors to other appropriate departments or City personnel
- Maintains senior staff calendars; coordinates and schedules meetings as directed
- Interprets and applies City rules, policies, and regulations in accordance with prescribed procedures and guidelines
- Receives and processes receipts and invoices
- Monitors and coordinates responses to the MyCR customer service web portal for citizens.
- Prepares correspondences, reports, lists, and other documents as instructed and requested
- Coordinates and transcribes minutes for staff and various meetings; organizes and manages multiple filing systems; processes and distributes mail.
- Copies, packages, and distributes a variety of written materials as requested
- Gathers, assembles, updates, distributes, and/or files a variety of information, forms, records, and data including sensitive and confidential materials
- Requisitions supplies and materials for the department as requested in accordance to Purchasing Services regulations
- Performs related work as required
- At least two years of relevant college-level course work or an Associate’s degree from an accredited college or university in Business Administration or a related field and
- One to three years of experience in administrative support and customer service or
- An equivalent combination of education and/or experience
- Excellent written, verbal and interpersonal communication skills
- Proficiency with Microsoft Office
- Ability to work collaboratively with a diverse population
Monday-Friday 8:00am-5:00pm
Salary : $22 - $29