Supervisor - Security Administration - City Marshal's Office (Civil Service)

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Job Summary

Job Description

Overview

The Supervisor – Security Administration oversee, supervise, and monitors all security activities for the Municipal Court, Convention Center, municipal buildings, and other City property. Ensures and supervise the protection of personnel and property against theft and vandalism.

Essential Functions

1 Supervise, oversee, and monitor the daily operations involved in security and incident reporting; assigns work, monitors situations and emergencies, tracks and documents personnel time; evaluates, monitors, and reviews the quality of work performed and ensures all policies are followed.

2 Implements schedules, and assignments; determines objectives needing emphasis; recommends or adjusts work priorities, project schedules, resources, and work plans as required.

3 Gives advice, counsel, instruction, and identifies routine training needs for security staff; provides knowledge and expertise on handling challenging emergency or security situations, and maintains strong open communication with City Management; ensures appropriate internal controls are in place and regularly evaluates staff and provides performance feedback.

4 Participates in staff and personnel management; reviews applications, participates in hiring processes, oversees training, resolves personnel conflicts, and approves payroll.

5 Creates and develops strong training and educational materials for new Officers; creatively and efficiently teaches new recruits to ensure highest quality of security services and compliance activities.

6 Oversee and supervise personnel operations and activities for security services; tracks and performs payroll activities, verifies certifications, and participates in other hiring, evaluation, training, and support activities.

7 Works with manager to address concerns from external agencies and departments; conducts and participates in special projects and ensures transparency in personnel operations.

8 Inspects, monitors, and evaluates the security procedures and standards and their application; ensures all security polices, and security directives are being followed and used appropriately.

9 Must be willing to travel to various locations within the City of Dallas to meet the program needs and to fulfill the job responsibilities.

10 Monitors, manages, and oversees contract compliance for vendors and other personnel working special events for City Hall.

11 Conducts internal workplace investigations regarding any relevant area of employee relations in violation of the City of Dallas Personnel Rules, Administrative Directives, or other policies, rules, or regulations: investigates harassment, discrimination, FMLA abuse, retaliation, theft, misuse, abuse, and other cases within the established timeline.

12 Researches, complies, and analyzes physical and verbal evidence; documents all interviews and interactions with complainant, accused, and witnesses; records and tracks receipt of all evidence and supportive documentation and maintains evidence with integrity according to procedure and guidelines.

13 Writes, drafts, and develops comprehensive, factual investigation reports including statements, findings, and department recommendations for use in administrative decision making.

14 Leads and oversees personnel monitoring and securing city locations and public spaces within the City; determines and creates schedules and assign information; ensures assignments are delegated, and approves payroll.

15 Supervises including, performance evaluation, overtime scheduling, disciplinary actions, training, and other personnel actions to ensure productivity and quality standards are maintained.

16 Establishes short-, mid- and long-term goals and objectives; develops and/or approves schedules, priorities, and standards for achieving goals; and directs evaluation activities.

17 Meets with staff weekly to discuss information and directives received from upper management; sends emails as needed for weekly updates.

18 Monitors, and evaluates private security sector to ensure City polices are being met.

19 Directly or indirectly supervises all personnel in the Dallas Security Services including deployment, training, performance evaluations, and disciplinary actions to ensure effective personnel management.

20 Inspects city facilities and equipment used in emergency management operations to ensure their functionality.

21 Performs tests and evaluations of emergency management plans in accordance with state and federal regulations; assists in the update and implementation of the Emergency Action Plans and other emergency planning.

22 Performs any and all other work as needed or assigned.

Knowledge and Skills

1 Ability to use firearms properly.

2 Ability to interact with a multi-ethnic population and workforce.

3 Knowledge of the laws and regulations of the State of Texas.

4 Ability to stand and walk for extended periods of time.

5 Ability to use good judgment, discretion, tact and to act quickly in an emergency.

6 Communicating effectively and clearly verbally and in writing.

7 Establishing and maintaining effective working relationships.

8 Knowledge of public relations and ability to deal with various persons and hostile individuals

9 Ability to pass the educational, physical and emotional requirements, and training.

10 Knowledge of Ethics and Diversity compliance

11 Knowledge of Civil, criminal, and statutory regulations.

12 Knowledge of City ordinances.

13 Knowledge of evidence management and handling.

14 Ability to conduct thorough investigations of violations and claims assigned.

15 Ability to be objective, unbiased, and maintain confidentiality.

16 Ability to successfully manage multiple tasks and projects.

17 Thorough knowledge of arrest procedures.

18 Ability to supervise and instruct others.

19 Ability to use good judgment, discretion, tact and to act quickly in an emergency.

20 Ability to write complete and accurate reports.

21 Ability to qualify once every two years with a firearm.

22 Knowledge of security protocols, policies, and procedures.

23 Ability to determine emergent and security breaches and suggest corrective action.

24 Ability to manage security operations and communicate with various individuals, tenants, and city personnel and council members.

25 Ability to navigate emergency situations with knowledge, security, and experience.

26 Knowledge of City policies, procedures, and administrative standards.

27 Ability to track, manage, and coordinate schedules.

MINIMUM QUALIFICATIONS

Salary Range

The salary listed on this job posting is the starting salary range; amount offered will depend upon qualifications.

City of Dallas is an Equal Opportunity Employer and values diversity at all levels of its workforce.