Human Resources Manager

CITY OF GLENWOOD SPRINGS

HUMAN RESOURCES MANAGER

JOB CODE: 1601 HUMAN RESOURCES
GRADE: 20 REVISED: 11/25/2023

GENERAL STATEMENT OF DUTIES:

The Human Resources Manager, is a key person in assuring the success of the City as a whole. The Manager plans, leads, directs, develops, and coordinates the policies and activities for City staff ensuring legal compliance, safety, and implementation of the organization’s strategic mission and ongoing talent management plan. The Manager also assesses the culture and future of the organization in terms of equity, diversity, and a positive work environment.

POSITION REPORTS TO: Finance Director
DIRECT REPORTS ASSIGNED: 1-2
JOB LOCATION: City Hall, 101 8th St Ste. 325, Glenwood Springs, CO
FLSA STATUS: Exempt
CATEGORY: Fulltime
HOURS: 40 hours or more, may work outside normal hours in some cases

ESSENTIAL FUNCTIONS:
1. Collaborates directly with the City Leadership Team, including, but not limited to City Manager,

Department Heads, Council Members, and external businesses and vendors.
2. Manages and directs the Human Resources team, assessing internal needs for additional openings or job modifications for existing employees. Ensures job descriptions are up to date.
3. Facilitates employee relations for problems resolution, de-escalation, and manager/employee conflicts.

Coaches managers on evaluating and documenting performance, coaching for active feedback, discipline, and terminations.

4. Evaluates existing training initiatives and works with Human Resources team to implement training that is effective and adapting to the City’s expectations and human resources best practices.

5. Identifies primary department and Council goals on employee hiring and talent management; translates those goals for the human resources team and sets departmental goals to accomplish Council and
Department objectives.

6. Oversees the tracking of FMLA and other required leave to comply with State and Federal mandates.
Meets with employees regarding eligibility and duration for leaves requests.

7. Updates existing policies and procedures and actively seeks the most current knowledge on employment law and protocol. This position safeguards the City from any obvious organizational risk in the form of employment law breaches, and lawsuits regarding employee management or hiring practices.

8. Assists in creation of compensation strategy based on market research and pay surveys and keeps strategies up to date. Evaluates and makes recommendations on employees’ benefit programs.

9. Oversees and manages a performance appraisal system that drives high performance.
10. Consults with the City’s law team and contracted attorneys, or outside counsel regarding questions on employment law or investigatory situations.
11. Trains and supports human resource staff on technology usage and coordinates with Information

Technology on assessing current and future Human Resource Information System (HRIS) needs.
12. Works with Human Resources team and Depart Heads to develop a succession plan.

13. Implements change initiatives based on survey data, market analysis, and new and existing regulations and human resources practices for optimal organizational outcomes. Conducts quantitative and qualitative assessments in the form of surveys, reports, and metrics as needed and/or by request by City Management.

14. Cultivates an organizational culture of transparency, trust, and fairness. Promotes items based on Council objectives and employee feedback for improvement and engagement.

15. Oversees and manages compliance with the City’s random drug testing policies.

OTHER DUTIES: The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

CORE COMPETENCIES:

• Excellent ability to write long pieces of work for Handbooks, Policies, and Processes. Demonstrates ability to provide technical writing for clear instructions and workflow, as well as lengthy formal documents.
• Possesses a strong skillset for verbal communication that is proactive, empathetic, and provides clear answers and directions to coworkers.
• Excellent active listening, negotiation, and presentation skills
• People-oriented and results-driven.
• Overarching knowledge of all Human Resources practices and procedures, including compensation, employee relations, hiring, risk management, and legal compliance.
• Always maintains confidentiality and integrity, provides positive leadership and is a role model of best management and employee practices.
• Trains and mentors the department in outstanding customer service while maintaining a cool, calm, and calculated approach to problem-solving and conflict resolution.
• Dependable and adaptable based on constantly changing requirements, legal landscapes, and City-wide priorities.
• Observes patterns and identifies areas of concern for training or addressing employee needs. May anticipate problems areas before they escalate.
• Strives to approach problems in a tactful, consistent manner and offer solutions to often multi-layered and challenging situations.

EDUCATION, TRAINING & CERTIFICATIONS

Necessary:

• Bachelor’s degree in Human Resources, business, communications, psychology or a related field and 3 or more years of management experience or any similar combination of education, skills, and experience,
• Experience managing teams, tracking and filing paperwork for leave, employee relations, and hiring.
• Experience with multiple HRIS software systems.
• Valid Driver’s License and satisfactory driver’s record.

Desired:

• Certifications: PHR or SPHR (Professional Human Resources or Senior Professional Human Resources).
• Bilingual

NECESSARY PHYSICAL REQUIREMENTS:
Lifting: 10 pounds frequently 25 pounds occasionally
Carry: 10 pounds frequently 25 pounds occasionally
Push/Pull: 10 pounds frequently 25 pounds occasionally
Drive: Occasionally
Balance: Frequently
Bend/Stoop: Frequently
Twist: Frequently
Squat/Crouch: Frequently
Kneel: Occasionally
Crawl: Occasionally
Climb Stairs: Frequently
Climb Ladders: Occasionally
Reach at shoulder level: Frequently
Reach below shoulder level: Frequently
Reach Above Shoulder level: Frequently
Standing/Walking: Frequently

I HAVE READ AND UNDERSTAND THE REQUIREMENTS OF THE POSITION:

_____________________________________________________________________ ___________________
Signature Printed Name Date

Job Type: Full-time

Pay: $88,981.24 - $109,002.03 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Relocation assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 10 hour shift

Work Location: In person

Salary : $88,981 - $109,002