Police Data Technician I

GENERAL STATEMENT OF DUTIES:

This position is responsible for non-uniformed work performed within the Bureau of Police Customer Service Center involving the recording of required information gathered from police reports and associated documents, processing parking permits and citations, and answering general police information calls and non-emergency citizen complaints. Work is performed under the general supervision of the Deputy Chief or his/her designee. After regular business hours, reports to and may receive assignments from the on-duty Police Supervisors.

ESSSENTIAL FUNCTIONS:

Work involves but is not limited to the following: Operates data processing peripheral equipment on occasion such as sorter and collators. Operates auxiliary equipment common to the Bureau of Police Customer Service Center, i.e., power files, fax machine, document scanner, duplicator, paper shredder, etc. Enters data to a computer storage device by means of alphabetic and numeric data entry devices. Files warrants, stolen vehicles, missing persons reports, towed vehicle cards, etc., by alphabetical or numerical sequence and maintains these files in proper order on a scheduled basis. Speaks to public concerning questions or complaints at the Bureau of Police Customer Service Center information window or via telephone. Transfers calls for emergency police response to proper agency. Enters information into appropriate computer files to provide notification of significant police matters to various sections and to communicate with police agencies at the local, state and national level, i.e., CLEAN/NCIC. Analyzes data from computer screens and makes decisions as to whether the data is proper and determines if it can be released to outside agencies in accordance with state and local statutes. Determines what information may or may not be captured via computer or scanner and disseminated to various internal and outside personnel/databases. Determines and creates criminal jackets for those arrests allowed by law to be classified as criminal histories. Must be able to type 25 words or more per minute as part of the essential functions of this position. Performs expungements of arrest reports, prints and photos as directed. Collects payment for city parking permits, reserving of parking meters, payment of parking tickets, etc. Maintains regular, punctual and predictable attendance. Reports to work and remains at work in a productive condition which includes not being under the influence or impaired by the use of alcohol and/or drugs. Establishes and maintains an effective working relationship with supervisors, co-workers and the general public. Completes all assignments in an efficient, consistent and timely manner.

QUALIFICATIONS:

Must possess a high school diploma or equivalent. One (1) year of experience in the operation of data entry equipment and two (2) years of experience in general clerical field preferred. Must be able to type 25 words or more per minute and successfully complete NCIC (National Crime Information Center) and CLEAN (Common Law Enforcement & Assistance Network) test within six month probationary period. Or any equivalent combination of experience and training which provides the knowledge, skills and abilities needed to perform the Essential Functions of the position

Job Type: Full-time

Pay: From $42,748.70 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Harrisburg, PA 17101: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Data entry: 1 year (Preferred)
• General Clerical: 2 years (Preferred)

Work Location: In person

Salary : $42,749