What are the responsibilities and job description for the INTAKE CLERK position at City of New York?
Company Description
Job Description
IF YOU ARE HIRED PROVISIONALLY IN THIS TITLE, YOU MUST TAKE AND PASS THE CIVIL SERVICE EXAM, WHEN IT BECOMES AVAILABLE, TO BE ELIGIBLE FOR CONTINUED EMPLOYMENT.
The Supportive Programs and Initiatives (SPI), Fair Fares program is a Mayoral initiative to subsidize half-fare MetroCard initiative designed to provide accessible discounted Metro Cards for subways and local bus service to low-income families who are in receipt of Cash Assistance, Supplemental Nutritional Assistance Program as well as New York City residents who are living at or below the federal poverty line.
The Clerical Associate (CA) will be responsible for maintaining an efficient and organized office for the five borough-based operations or the Electronic Application Processing Unit (EAPU) of the Fair Fares Program, by providing administrative support, through a variety of duties, to the Site Director or Supervisor. The employee will prepare and distribute confidential memoranda, reports, and other documents. This position will be responsible for performing clerical assignments such as data entry and preparation of applications. The Clerical Associate III will also maintain calendars, schedule meetings, answer telephones to disseminate information to callers, take messages, reserve conference rooms as well as order and dispense supplies, troubleshoot, and report problems with office equipment.
The SPI, Fair Fares Program is recruiting for one (1) Clerical Associate III, to function as an Intake Clerk, who will perform the following :
- Greet and sign in Visitors to the site / office; route participants to designated areas by issuing a
ticket number.
Community Coordinators, and Community Associates for follow up on programmatic
deliverables.
keep the daily roster; notify staff of Fair Fares site visitors.
documents, emails and external / internal communications into repository; and ensure
participant records are compiled, reconciled and filed as per program standards and search for
files difficult to locate.
Coordinator or Site Director.
and timely reporting of Program information, discounts, and processing of refunds.
and monitor the flow of participants in and out of the site; track progress and outcomes of special
projects within both units.
Work Location :
404 Pine Street, Brooklyn NY
Hours / Schedule : 9 : 00am-5 : 00pm
Qualifications
Qualification Requirements
A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience.
Skills Requirement
Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
