What are the responsibilities and job description for the Homeless Services Technician position at City of North Las Vegas?
The City of North Las Vegas announces a posting to create an eligibility list and to fill one (1) vacancy for the classification of Homeless Services Technician. This vacancy is in the Community Services and Engagement Department. The eligibility list will be utilized to fill vacancies for this classification, for up to one hundred twenty (120) days.
Part-time/temporary employees and external candidates may apply for this recruitment. Part-time/temporary employees and external candidates who successfully complete the qualification assessment process will be placed on an external list, which may be used to fill vacancies, after the appropriate recruitment section of the collective bargaining agreement has been followed. If the vacancy is not filled through promotion by full-time employees, the next opportunity for placement will be to hire qualified part-time/temporary employees and external candidates.
Please thoroughly review the information and selection process outlined on this announcement.
IMPORTANT INFORMATION!
- Submit a complete application – For your application to be considered, you MUST fully complete an online application, and answer ALL questions. Select “Apply for Job” at the top of this announcement and click “SUBMIT” at the end of your application (applying for a position does not guarantee an interview nor an offer of position)
- Pre-Employment Screening – Selected candidates for this position are subject to a Pre-employment screening. Pre-employment screening includes but is not limited to: Local & State Criminal History Check; Federal Criminal History Check via submission of fingerprints; Drug screening.
- Pay - The starting hourly pay for this position is $21.88 (step 1). All new employees hired for this position will start at step 1 of the range; no exceptions.
- Work Schedule – Monday – Thursday, 7:00 a.m. – 5:00 p.m. (36-hour work week)
- Working Conditions - While performing the essential functions of this position the employee is occasionally exposed to outdoor weather conditions. Hectic situations can occur in public areas characteristic to working with the homeless community and the related concerns and situations to occur. May experience exposure to strong odors such as soiled clothes and poor hygiene. Working conditions are typically moderately loud.
- Selection Process - Oral Panel Interview: 100% Passing score: 70%
THE ROLE:
Lead, oversee and participate in the coordination of street outreach efforts and Homeless Services initiatives with the Homeless Outreach and Mobile Engagement (H.O.M.E.) Team in the City. Work closely with Roadway Operations, Code Enforcement, Parking Services, Community Orienting Policing (COP) Unit and the Municipal Court’s Work Program.
IDEAL CANDIDATE:
Ideal applicant will be a caring, compassionate individual with the ability to interact with a variety of people experiencing homelessness in various circumstances, a good listener with good problem solving skills needed when doing street outreach, can lead, oversee and participate in the coordination of encampment clean-ups, and other trash clean-up efforts in, and around the Hope Corridor and works closely with Roadway Operations Division, and the Municipal Court’s work program. Will also participate in street outreach efforts, and other homeless services initiatives.
BENEFITS AND PERKS:
(Many of our positions offer the following)
- 4-day, 36-hour workweek, Monday-Thursday, 8:00 a.m. – 6:00 p.m. (May vary by position specific needs).
- 100% employer-paid Medical, Dental and Vision insurance plan option, with affordable low cost alternative plans available.
- 13 paid holidays off annually.
- 3 weeks of annual leave accrued each year (up to applicable maximums).
- 3 weeks of sick leave accrued each year (up to applicable maximums).
- Employer-paid participation in the Public Employees’ Retirement System of Nevada (PERS).
- Employer-paid Term Life and AD&D insurance for employees, plus dependent life insurance.
- Deferred compensation 457(b) Plan, which is a government deferred compensation plan similar to a 401(k) plan. It offers both pre-tax and after-tax savings and investment options.
- Annual merit increase program based on performance evaluations and/or contractual wage increases.
- Complimentary access to our fully equipped fitness center at City Hall.
ESSENTIAL FUNCTIONS: (Duties may include, but are not limited to, the following)
- Reports directly to the Homeless Services Coordinator and provides support as needed.
- Reviews requests from City officials, CityTrack, H.O.M.E. hotline, concerned citizens, business owners, etc., to prepare and prioritize work orders and outreach efforts.
- Resolves questions and complaints from the public.
- Troubleshoots complicated field situations or challenges.
- Coordinates with Roadway Operations, Code Enforcement, Parking Services, COP and Municipal Court regarding any assignments that might require each other’s assistance.
- Leads street outreach efforts related to the City’s Homeless Services initiative.
- Works with and provides transportation (as needed) for the H.O.M.E. Team as assigned, engaging with homeless individuals in encampments, parks, and other public/private places with the intention of providing essential services to unsheltered homeless individuals and families, connecting them with shelter, emergency lodging, housing, and other critical services to include medical care, substance abuse treatment and mental health counseling; distribution of basic needs such as food, water, hygiene kits, bus passes, etc.
- Ensures accurate reporting and proper documentation is annotated and uploaded in Homeless Management Information System (HMIS) for H.O.M.E. Team.
- Maintains records and logs, and ensures reports of daily, bi-weekly and monthly activities are provided by the H.O.M.E. Team.
- Ensures work is being completed according to standards. Reviews progress of work during and at completion, while providing pertinent members with status updates and finalization of projects.
- Provides assistance and training; ensures departmental policies & procedures, as well as all safety policies are followed.
- Be a cooperative, effective team member, whose behavior and actions are supportive of co-workers and the administrative policies set forth by the City of North Las Vegas.
- Performs other duties as assigned.
MATERIAL AND EQUIPMENT USED:
Light Vans/Trucks
Computer/Tablet
Mobile Phone
MINIMUM QUALIFICATIONS:
Education and Experience:
- High School diploma or GED certificate
- At least one year of professional experience working with people experiencing homelessness, in recovery, with mental health diagnoses, veterans or related experience is preferred.
Licenses and Certifications:
- Must possess a valid Class C Driver’s License and maintain a satisfactory motor vehicle record at the time of hire. Failure to maintain a valid Class C Driver’s License will result in non-confirmation of appointment.
This class specification may not be interpreted as all-inclusive. It is intended to identify the major responsibilities and requirements of this job. The incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this description. Any essential function or requirement of this class will be evaluated as necessary should an incumbent/applicant be unable to perform the function or requirement due to a disability as defined by the Americans with Disabilities Act (ADA). Reasonable accommodations for the specific disability will be made for the incumbent/applicant as possible.
**NRS 286.042
NV PERS Official Policy 11.6
- People Group: Teamster Non Supervisor
- Grade: TNE-14
- Minimum Salary: 21.88
- Maximum Salary: 34.46
- Pay Basis: HOURLY
Salary : $22 - $0