Aquatic Center - Front Desk Attendant

Primary Purpose

To responsibly collect revenue from customers entering The Rush – Republic Aquatic Park and to ensure the good will of patrons by maintaining a safe aquatic atmosphere.

1. Greets customers, checks the status of season pass holders and patrons who have signed Huna waivers.  Files new waivers as necessary.
2. Knows, understands, and communicates rules and regulations governing the conduct of pool patrons and facility emergency procedures.
3. Assists in maintenance and cleaning of pool, pool deck, locker rooms, showers, restrooms, and other areas as directed.
4. Responds to the public's needs and reports comments and/or complaints to supervisor.
5. Assists in the sale of passes and program registration.
6. Deals effectively and courteously with fellow employees and the general public.
7. Performs other duties as assigned.

1. Attends training sessions as deemed appropriate by the Aquatic Administrator.
2. Maintains the appropriate supplies for assigned area.
3. Maintains a neat and orderly work area.

Education & Experience

Prior experience working in a related position is preferred.

Knowledge, Skills, & Abilities

Must be able to operate standard office equipment, including but not limited to computer terminals and cash registers.  Must be able to effectively communicate both verbally and in writing.  Must have a working knowledge of applicable rules, regulations, policies, & procedures governing the facility, and have the confidence to enforce them when appropriate.  Must be able to add and subtract to perform accurate cash transactions.  Must prioritize maintaining a safe work environment for both patrons and fellow staff.  Must be able to work effectively as part of a team dynamic.  Must be alert and possess the cognitive skills to urgently analyze and make responsible decisions under pressure.

Employees of the City of Republic must be able to perform effectively as a member of a team in carrying out the City’s Mission, Vision, & Values as well as the Trust Edge Experience©, which further establishes the foundation for our Mission, Vision, & Values through the 8-Pillars of trust, which are: Clarity, Compassion, Character, Competency, Commitment, Connection, Contribution and Consistency. Overall professionalism displaying the utmost integrity, discretion, courtesy, cooperation, discipline, and behavior.

Special Requirements

Physical Demands

Performs bending, squatting, crawling, twisting, kneeling, and reaching to ground level and overhead; Must be able to reach, grip and hold; Must be able to sit and stand for prolonged periods of time; Must be able to push, pull, lift, and carry 60 pounds.

Work Environment

Mostly in an outdoor working environment with exposure to dust and pollen, toxic fumes, chemicals or smoke, contagious diseases, electrical and mechanical hazards associated with equipment, extreme noise; Subject to variety of extreme weather condition; Susceptible to safety hazards associated with working in and around high traffic volume; May work in confined places and awkward positions.

Miscellaneous Requirements

• Will be required to work a variety of shifts including days, evenings, weekends, and/or holidays.
• Subject to emergency call-in.  
• Must be a dependable person due to the small size of the work force.  
• May be subject to random substance abuse testing.

Selection Guidelines

Formal application, rating of education and experience, oral interview, reference check and job-related tests may be required. 

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. 

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

THE CITY OF REPUBLIC IS AN EQUAL OPPORTUNITY EMPLOYER. 

Individuals with disabilities should request reasonable accommodations in accordance with the Americans with Disabilities Act prior to testing or appointment. Proof of United States Citizenship/Authorization to Work in the United States as established by the immigration Reform Act of 1986 is a condition of employment. We are committed to diversity and a drug-free workplace. Pre-employment drug testing is required.

Salary : $12