What are the responsibilities and job description for the Police Records Clerk I position at City of San Luis Obispo?
JOB SUMMARY:
Processes, maintains, and updates police records and reports; researches, records, and provides requested information to law enforcement personnel and the public as appropriate. Positions in this job class are assigned to work within a police department setting and are required to process crime reports which may contain extremely unpleasant or offensive material. In addition, employees in this job class are responsible for maintaining the confidentiality of highly sensitive information in strict compliance with established codes, rules, and regulations. Employees in this job class perform the more routine tasks and duties while learning the more complex procedures, rules, and regulations.
Processes, maintains, and updates police records and reports; researches, records, and provides requested information to law enforcement personnel and the public as appropriate. Positions in this job class are assigned to work within a police department setting and are required to process crime reports which may contain extremely unpleasant or offensive material. In addition, employees in this job class are responsible for maintaining the confidentiality of highly sensitive information in strict compliance with established codes, rules, and regulations. Employees in this job class perform the more routine tasks and duties while learning the more complex procedures, rules, and regulations.
CLASS CHARACTERISTICS:
Police Records Clerk I is the entry-level classification in the Police Records Clerk series. Incumbents work under close supervision, and as experience is gained, assignments become more varied and performed with greater independence. This class is distinguished from Police Records Clerk II in that the latter is the journey-level class in the series and incumbents are expected to perform the full range of police records duties.
Police Records Clerk I is the entry-level classification in the Police Records Clerk series. Incumbents work under close supervision, and as experience is gained, assignments become more varied and performed with greater independence. This class is distinguished from Police Records Clerk II in that the latter is the journey-level class in the series and incumbents are expected to perform the full range of police records duties.
SUPERVISION RECEIVED AND EXERCISED:
Employees in this classification receive close supervision within a framework of well-defined policies and procedures.
Employees in this classification receive close supervision within a framework of well-defined policies and procedures.
EXAMPLES OF DUTIES AND RESPONSIBILITIES:
(Any one position may not include all of the duties listed nor do the listed examples include all tasks that may be found in positions of this class.)
- Processes all reports and citations written by officers; processes, distributes, and files arrest, crime, disposition, and other reports/documents as appropriate; enters data into computer system; makes and labels copies; obtains and includes relevant supporting documents/forms.
- Serves as the public point of contact for the Department at the front counter.
- Answers multiple phone lines.
- Accurately type at a rate required for successful job performance.
- Copies and releases requested reports as appropriate in compliance with established confidentiality rules and regulations; collects appropriate fees.
- Maintains the confidentiality of highly sensitive information.
- Provides a variety of information regarding services, status of records, releases of records, etc.
- May assist with permit applications.
- May assist with processing sex and arson registrants; checks appropriate information; issues/receives appropriate forms; maintains accurate records.
- Researches, maintains, and logs a variety of documents, statistics, and information as required by the City and other government departments/agencies; reviews crime and arrest reports and other documents and records appropriate information.
- Learns the proper procedures, rules, and regulations for entering and retrieving information on the California Law Enforcement Telecommunications System (CLETS).
- Distributes, files, purges, and destroys criminal history information using guidelines set by Department of Justice and the Police Department.
- Performs related duties similar to the above in scope and function as required.
KNOWLEDGE AND ABILITIES:
Knowledge of:
- Business English, including grammar, punctuation, vocabulary, and spelling.
- Basic office methods, procedures, and practices.
- Learn and strictly follow the regulations, procedures, and policies related to the maintenance, release, and processing of police records, reports, and information.
- Manage constant interruptions while maintaining situational awareness
- Learn the proper procedures, rules, and regulations for entering and retrieving information on the CLETS.
- Work within a police department setting to include the reading, viewing, and/or typing of extremely unpleasant or offensive material.
- Perform police records work with speed and accuracy.
- Understand and follow both oral and written instructions.
- Use tact and poise in dealing with the public.
- Operate standard office equipment/machines such as copier, phones, computer, etc.
- Maintain a variety of records and files.
- Effectively and tactfully communicate in both oral and written forms.
- Work different shifts/assignments as necessary.
- Establish and maintain effective work relationships with those contacted in the performance of required duties, including diverse internal and external customers.
- Work with diverse populations and maintain an inclusive environment.
High School diploma or G.E.D.;
and
One year of clerical experience;
or
An equivalent combination of education and experience.
POSSESSION AND MAINTENANCE OF:
- A valid California class C driver's license and a satisfactory driving record.
- Typing speed of net 45 w.p.m. at hire.
THIS POSITION WILL BE REQUIRED TO COMPLETE THE FOLLOWING BEFORE A FINAL OFFER IS MADE:
- Polygraph
- Police Background Investigation
- Credit Check
- Livescan Fingerprinting (DOJ & FBI)
Salary : $50,518 - $68,692