Computer Operator I or II

This is basic level technical work involving the operation, maintenance and support of the City’s enterprise computer network system and its peripheral components. Working hours will include varied independent support duties determined by an assigned schedule. Work takes place primarily in a Data Center environment and requires the incumbent to display a satisfactory level of independent initiative and sound judgment. Work involves the submission of applications processing and related programs, printing, and handling of various types of printed output, and report distribution and archiving. Work involves providing user-related assistance and troubleshooting via the Department of Technology Services Trouble Line, which is the primary telephone contact point for City employees with computer, telephone, or related problems. Duties most often involve continuous interaction with the City’s Active Directory User Authentication, WAN (Wide Area Network) and its associated processors, including the IBM iSeries systems and the Oracle eBusiness Suite. Normal work hours cover both day and evening shifts; and will include rotating participation in off-hours Standby Duty as the City’s primary point of contact for after-hours support.

Salary: $18.49 - $31.96 Hourly DOQ**

Close Date: 09-08-2023 (11:59 PM)

**The starting salary and selection into a Computer Operator position, at level I or level II, will depend upon qualifications and experience. The starting salary for the level II position is $21.01 hourly.

Minimum Qualifications. Applicants must:

• Have a valid high school diploma or GED equivalency.

• Have some college level coursework or some technical training in data processing, information systems or a related field.

• Possess comprehensive oral and written communication skills.

• Be able to politely and effectively interact with other City employees as well as outside individuals via telephone, e-mail or personal contact.

• Be able to work effectively and efficiently under stressful conditions.

• Acknowledge this position is designated as Emergency Critical (EC) and if hired into the position, you must be immediately available to the department before, during, and after a declared emergency and/or disaster.

• At the Operator II level, have significant experience and knowledge in data processing, information systems or a related field.

Desirable Qualifications. Preferred applicants:

• Have completed at least one year of college level course work in data processing, information systems or related fields.

• Have some experience with computer business applications, including HTE & Oracle and in the operation of various system devices including laser printers, tape drives, mobile devices and other telecommunications-oriented equipment.

• Have varied experience in the operation of desktop computers, business applications and related devices, such as Microsoft Office Suite and applicable server-based applications.

• Have experience with Office 365, including Outlook and Teams.

IMPORTANT APPLICATION INSTRUCTIONS

For purposes of employment, re-employment, promotion, transfer or demotion, the most qualified applicants will be selected to continue in the hiring process. At this point, any prior criminal records will be verified. A prior criminal record will not necessarily disqualify a selected applicant from employment.

The City of St. Petersburg is committed to a Drug Free Workplace and compliance with the Department of Transportation (DOT) drug testing rules. Applicants may be required to successfully complete pre-employment drug testing and/or medical exams.

Apply online at www.stpete.org/jobs - Select Apply for Jobs/Register/View Job Postings. City employees must use the Current City Employee link or use a City computer to access iRecruitment Employee Candidate. The City of St. Petersburg is committed to affirmative action and equal opportunity employment, and encourages individuals with disabilities and veterans to apply for posted positions. In accordance with Chapter 295 of the Florida Statutes, qualified servicemembers/veterans and the spouses/family members of certain servicemembers/veterans receive preference/priority in employment. Eligible applicants are responsible to apply for Veterans’ Preference at the time of submission of any job application. Reasonable accommodations may be made for qualified individuals with disabilities to apply, to interview for positions and to perform the essential job functions.