What are the responsibilities and job description for the Security/Concierge position at Claridge Jupiter Island?
This is an overnight shift from Saturday to Sunday 11PM-7AM.
Overview
We are seeking a dedicated and professional Concierge to join our team. The ideal candidate will serve as the first point of contact for guests, providing exceptional service and ensuring a welcoming atmosphere. The Concierge will be responsible for managing guest inquiries, coordinating services, and maintaining security protocols to enhance the overall experience within our establishment.
Responsibilities
- Greet guests warmly and assist with check-in and check-out processes.
- Provide information about local attractions, dining options, and entertainment.
- Coordinate transportation services, including taxi and shuttle arrangements.
- Handle guest requests promptly and efficiently, ensuring high levels of satisfaction.
- Monitor security systems, including CCTV, to maintain a safe environment.
- Assist in conflict management by addressing guest concerns with professionalism.
- Collaborate with law enforcement and loss prevention teams when necessary.
- Maintain accurate records of guest interactions and service requests.
- Ensure compliance with health and safety regulations, including first aid and CPR readiness.
Qualifications
- High school diploma or equivalent; relevant certifications are a plus (e.g., First Aid, CPR).
- Experience in hospitality or customer service is preferred.
- Knowledge of surveillance systems (CCTV) and loss prevention strategies.
- Strong conflict management skills with the ability to handle difficult situations calmly.
- Previous law enforcement or military experience is advantageous but not required.
- Excellent communication skills with a friendly demeanor.
- Ability to work flexible hours, including evenings and weekends as needed.
- Strong attention to detail and organizational skills.
Join our team as a Concierge where your commitment to excellence will make a significant impact on our guests' experiences!
Job Type: Part-time
Pay: $20.00 - $21.00 per hour
Expected hours: 8 per week
Ability to Commute:
- Jupiter, FL 33469 (Required)
Ability to Relocate:
- Jupiter, FL 33469: Relocate before starting work (Required)
Work Location: In person
Salary : $20 - $21