What are the responsibilities and job description for the SECURITY FRONT DESK - CONCIERGE position at Marksman Security Corporation?
Marksman Security Corporation is hiring immediately for "Concierge" Licensed Security D Officers
Highland Beach
Luxury Premiere locations on the W. Palm Skyline
Can you deliver a concierge level of service enhancing the overall experience of residents, employees, and guestswhile maintaining a safe and secure environment for our clients?
Benefits
Highland Beach
Luxury Premiere locations on the W. Palm Skyline
Can you deliver a concierge level of service enhancing the overall experience of residents, employees, and guestswhile maintaining a safe and secure environment for our clients?
Benefits
- Insurance: medical, vision and dental
- Short term disability
- Critical care/Hospital Indemnity
- Complimentary life insurance
- Pet insurance
- Legal assistance/guidance
- Identity theft protection
- Paid on the job training
- Paid time off
- Bi-Weekly Pay
- Competitive compensation
- Career advancement opportunities
- Continuous learning opportunities through LMS
- Employee referral bonus program
- Employee assistance program (EAP)
- Employee recognition events
- Employee performance incentives/rewards
- Professional growth and development opportunities
- Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible.
- Resolves customer complaints; assists customers in all inquiries in connection with site services, hours of operations, directions, etc.
- Checks in/out guests in an efficient and friendly manner.
- Receive incoming telephone or alarm system calls regarding emergency and non-emergency situations.
- Monitor and operate security video system to observe and detect potential issues
- Report maintenance or equipment problems to appropriate personnel.
- Generate reports for theft, alarms, maintenance issues and other incidents that may occur in an efficient manner
- Always maintain a professional image and friendly demeanor
- Makes periodic patrols to check for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized persons
- Ability to complete state security licensing, if applicable
- At least 18 years of age or older
- High school diploma or equivalent
- Minimum of 1 year of customer service experience
- Exceptional interpersonal and relationship building skills
- Strong verbal and written communication skills
- Strong organizational skills and the ability to multitask
- Ability to pass a crminial background check and drug screen
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