What are the responsibilities and job description for the Senior Inside Sales Representative position at Climbing Steps?
Climbing Steps, Inc. is hiring a driven Inside Sales Representative to help grow our direct-to-consumer business across our Mobile Stairlift and Mobile Patient Lift brands.
This role is built for a natural salesperson who thrives on meaningful conversations, disciplined follow-up, and uncapped earning potential. You will work directly with seniors, caregivers, and families who are actively looking for solutions and need a confident, empathetic guide to help them make the right decision.
If you take pride in organization, persistence, and closing deals the right way, this role offers real income upside and long-term growth.
Who We Are
Climbing Steps, Inc. designs and manufactures innovative accessibility and patient-handling solutions that help people move safely and with dignity. Our products solve real problems for families every day, and our sales team plays a critical role in delivering that impact.
What This Role Really Is
This is not a passive order-taking position.
You will manage and close inbound leads, re-engage stalled prospects, make outbound follow-ups, and take full ownership of your sales pipeline. Success comes from consistency, thoughtful conversations, and never letting a lead fall through the cracks.
You will live in HubSpot, using it as a tool to drive performance, not just track activity. You will also help improve how HubSpot is used across the sales process to increase conversion and efficiency.
Occasional trade show participation may be required.
What You Will Do
Candidates who include a brief note explaining why they enjoy working directly with seniors or caregivers will be prioritized.
If you are driven, disciplined, confident on the phone, and motivated by helping people while building a strong income, this role offers a meaningful opportunity to grow with us.
This role is built for a natural salesperson who thrives on meaningful conversations, disciplined follow-up, and uncapped earning potential. You will work directly with seniors, caregivers, and families who are actively looking for solutions and need a confident, empathetic guide to help them make the right decision.
If you take pride in organization, persistence, and closing deals the right way, this role offers real income upside and long-term growth.
Who We Are
Climbing Steps, Inc. designs and manufactures innovative accessibility and patient-handling solutions that help people move safely and with dignity. Our products solve real problems for families every day, and our sales team plays a critical role in delivering that impact.
What This Role Really Is
This is not a passive order-taking position.
You will manage and close inbound leads, re-engage stalled prospects, make outbound follow-ups, and take full ownership of your sales pipeline. Success comes from consistency, thoughtful conversations, and never letting a lead fall through the cracks.
You will live in HubSpot, using it as a tool to drive performance, not just track activity. You will also help improve how HubSpot is used across the sales process to increase conversion and efficiency.
Occasional trade show participation may be required.
What You Will Do
- Speak with seniors, caregivers, and family members to understand needs and recommend solutions
- Manage inbound and outbound sales calls with professionalism and confidence
- Relentlessly follow up. No opportunity left behind
- Build, manage, and close a full sales pipeline in HubSpot
- Use tasks, notes, sequences, and reminders to stay organized and effective
- Re-engage leads that have gone quiet and uncover new opportunities
- Take ownership of your numbers and outcomes
- Contribute ideas to improve sales workflows and HubSpot utilization
- Represent the company at select trade shows or events as needed
- A natural salesperson who enjoys talking to consumers
- Comfortable and confident working with seniors and caregivers
- Experienced using HubSpot for pipeline management and follow-up
- Willing to make outbound calls and persist respectfully
- Highly organized with strong attention to detail
- Self-motivated, accountable, and hungry to earn
- Forward-thinking and willing to roll up your sleeves
- Someone who does not stop at “good enough” and takes pride in doing the work
- Competitive base salary
- Uncapped commission and bonus structure
- Your effort and follow-up directly impact your income
- Clear opportunity to grow with a fast-moving, mission-driven company
- Hybrid role based in Bethel, CT
- In-office collaboration required
- Occasional travel for trade shows
Candidates who include a brief note explaining why they enjoy working directly with seniors or caregivers will be prioritized.
If you are driven, disciplined, confident on the phone, and motivated by helping people while building a strong income, this role offers a meaningful opportunity to grow with us.