What are the responsibilities and job description for the Inside Sales Representative position at Owl Cyber Defense?
| Job Title: | Inside Sales Representative |
| Department: | Sales |
| Reports to: | Inside Sales Operations Manager |
| Office: | Danbury, CT |
| Work location: | Hybrid |
Owl Cyber Defense is a leader and trusted partner in cyber security. We deliver solutions that protect and connect the world’s most critical networks. Owl’s product lines of cross domain, data diode, and portable media solutions provide the strongest available security checkpoints for threat prevention and secure data availability. Our in-depth expertise in security engineering at the operating system level enables us to help government and commercial customers meet ever-evolving cyber security threats.
Job Summary:
Inside Sales Representative – Empower Commercial Sales at Owl Cyber Defense!
Owl Cyber Defense, a trusted leader in cybersecurity, is looking for a driven and detail-oriented Inside Sales Representative to support our Commercial sales teams. In this role, you’ll be a key player in driving business growth—managing sales leads, tracking and managing renewals, generating quotes, and ensuring smooth transactions for our commercial customers worldwide. You'll collaborate with distribution partners, sales reps, and legal teams to facilitate deals, streamline compliance, and coordinate seamless order processing.
If you’re organized, thrive in a fast-paced environment, and want to be part of a mission-driven company securing the world’s most critical networks, this is your opportunity to make an impact!
Essential Duties and Responsibilities:
- Proactive pursuit, tracking and management of renewal business for assigned territory in coordination with sales reps
- Timely follow up on inbound commercial sales leads, making warm introductions to distribution partners as needed
- Generate quotes in support of deals for both distribution partners and end-users
- Cultivate customer and partner relationships and develop new opportunities by following through on trade show leads and general prospecting efforts
- Generate and distribute reports to distribution partners and Owl management
- Work with sales and Owl legal team to gather and record required compliance documentation regarding orders
- Acknowledge and process purchase orders from customers and distributors
- Coordinate with Owl support team and customers to plan delivery activities
Requirements/Qualifications:
- Education
- College Degree Preferred
- Experience
- 1-3 years of work experience in customer service, sales support, sales development or account manager role(s)
- Experience working with MS Teams using cloud-based file management, Office 365, Excel, PowerPoint and/or related online collaboration tools and systems
- Knowledge, Skills & Abilities
- Experience professionally communicating with internal and external stakeholders
- Ability to prioritize, categorize, and action through multiple channels of communication simultaneously
- The ability to track the progress of multiple tasks, documenting and resolving roadblocks as needed
- Excellent time management and organizational skills
- Experience using HubSpot, Salesforce, Costpoint, SharePoint, or similar CRM systems preferred
- Demonstrated troubleshooting skills and the flexibility to pivot when needed
- Proficient with Excel, Power Point, Office 365
- Preference for candidates within proximity and able to commute to Owl’s Danbury, CT office one day per week
- Additional Competencies/Requirements
- Must be able to travel as needed
- US Citizenship is required due to Owl’s Government contracts
Owl Cyber Defense Solutions, LLC is a fast-growing cybersecurity solutions company, holding a firm leadership position in network security and secure information transfer. It is a privately-owned US company with offices in Columbia, MD, Danbury, CT and Morrisville, NC. For more information, see http://www.owlcyberdefense.com.
Owl Cyber Defense is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive equal consideration for employment.