What are the responsibilities and job description for the Product Owner position at Clinical Reference Laboratory, Inc.?
GENERAL STATEMENT OF RESPONSIBILITY: Assist in the development of products by identifying potential products and/or product enhancements based on customer need, conducting market research, generating requirements, and determining specifications.
SPECIFIC DUTIES:
- Determine customers’ needs and desires by specifying the research needed to obtain market information.
- Gather and facilitate the development of product requirements from the market and help the IT team with the development of product specifications that will meet the needs and demands of the market—especially the needs of key customers.
- Recommend the nature and scope of present and future products by reviewing product specifications and requirements
- Assess market competition by comparing the company’s product to competitors’ products.
- Assess product market data by calling on customers with field salespeople and evaluating sales call results.
- Bring new products to market by analyzing proposed product requirements and product development programs; establishing time schedules with the IT team.
- Assist in ensuring that existing product scope is developed in a way that fosters better user experience as well as facilitates the greatest utilization rates in the market.
- Assigned as needed to assist with key account relationships with for all customer market segments including: labs, TPA’s, clinics, MROs, etc.
- Maintain and protect the confidentiality of all CRL, CRL subsidiaries, legal entities and client information.
- Be able to comply with all applicable federal, state, and local safety and health regulations that would apply to this job.
- Keep work area neat and clean.
Other duties as assigned
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JOB QUALIFICATIONS:
EDUCATION: Bachelor’s degree or equivalent.
EXPERIENCE: 3 years of industry and/or product ownership experience
SKILLS & ABILITIES:
- Strong organizational skills with the ability to manage multiple projects/processes concurrently
- Excellent customer service attitude
- Ability to achieve goals and determine priorities, results oriented
- Time management skills
- Strong presentation and leadership skills
- Excellent verbal and written communication skills
- Ability to work independently and be able to effectively multi-task. Must be a self-starter.
- Ability to think creatively and solve problems
- Knowledge of Microsoft Office products
- Ability to be at work and on time
- Ability and judgment to interact and communicate appropriately with other employees, clients and management
PHYSICAL REQUIREMENTS:
- Ability to operate a PC and communications equipment.
EQUIPMENT: PC and communications equipment.
OTHER: Work outside normal hours, including weekends may be required; travel may be necessary.
The employer shall, in its discretion, modify or adjust this position to meet the company’s changing needs.
This job description is not a contract and may be adjusted as deemed appropriate in the employer’s sole discretion.
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